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About the Role
NET-A-PORTER is seeking a QA Analyst to join the Site Trading Management team in London. This role involves executing various testing types across front-end features, back-end systems, and complex e-commerce workflows to ensure quality and readiness for deployment.
Responsibilities
- Execute hands-on functional testing, business User Acceptance Testing (UAT), and end-to-end validation across front-end site features, ERP/WMS workflows, order management (OMS), catalog management (PIM), internal business tools, feature flag activations, and architectural updates.
- Trace and validate cross-system data flows and business rules before deployment.
- Perform exploratory testing to uncover edge cases across all layers of the tech stack.
- Draft, execute, and maintain comprehensive test scenario libraries for functional and regression test coverage.
- Validate business readiness and functional integrity for complex e-commerce and back-office updates.
- Partner with Central Tech, Product Owners, and Business Stakeholders early in feature design to challenge requirements, identify edge cases, and perform isolated feature testing.
- Work with the Incident & Bug Manager to log, track, re-test fixes, and feed learnings back into test libraries.
- Support rollout schedules by executing operational readiness test scripts and validating tool reliability post-deployment.
- Participate in an out-of-hours on-call rotation to support real-time site incident triage and emergency issue escalation.
Requirements
- Hands-on experience in business QA, UAT execution, regression testing, and exploratory testing in e-commerce, retail, or multi-system tech environments.
- Comfortable testing experience across full end-to-end workflows, including front-end web/app UIs, back-office business tools, and cross-system data syncs.
- Understanding of multi-stage customer flows, e-commerce architectures, and back-office tool integrations.
- Experience testing non-deterministic algorithmic integrations alongside manual merchandising and operational tools.
- Exceptional attention to detail with a structured, methodical approach to test case execution, edge-case identification, and regression planning.
- Strong communication skills with the ability to clearly explain software defects and collaborate effectively with cross-functional teams.
- Calm under pressure with a strong problem-solving mindset and willingness to participate in a shared out-of-hours on-call rota.
Location
- London
Work Type
- Hybrid
Experience Level
- Associate
Benefits
- 25 days holiday per annum (plus UK bank holidays)
- Private medical and dental cover schemes
- Matched contribution pension
- Flexible working
- Staff discounts
- Life assurance cover
About the Company
- NET-A-PORTER is the leading luxury fashion destination for women.
- The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.
- Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling.
- NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments.
- PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.
Equal Opportunity
- LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.
- We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers.
- We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
- If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.