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About the Role

This managerial role, reporting to the Head of Business Risk and Resilience (BRR), oversees Third-Party Management (TPM), Financial Crime (FC) risk, and Risk & Control Oversight Management (RCOM). The role holder will drive a holistic risk and control strategy, ensuring robust governance and compliance, and act as the first line of defense to safeguard HSBC from third-party risks.

Responsibilities

Lead the execution of NFR optimization and implement consistent NFR management frameworks.
Implement strategies to build a robust Market GCCO operating model, eliminating duplication and driving continuous improvement.
Collaborate regionally on change-management risks and process complexity reduction to drive efficiency of TPM, FC, and RCOM.
Ensure delivery of GCCO and TPM services, adhering to service catalogues and SLAs, while maintaining HSBC's reputational standards.
Manage regulatory, conduct, and FC risk for TPM controls to meet in-country regulator expectations.
Provide Management Information (MI) and analytics on supplier management, outsourcing, and contract lifecycle management.
Proactively identify and rectify process and control weaknesses, collaborating with 2nd and 3rd line teams.
Lead and support the design, delivery, and rollout of global TPM programs in-country.
Support Risk & Compliance measures for RCOM and governance of local regulations in accordance with HSBC guidelines.
Present and prepare papers for the onshore Operational Committee and Regional Risk Management governance meetings.

Requirements

University degree with proven relevant work experience in Risk Management, Compliance, Financial Crime, Audit, or Third-Party Management.
Proven experience working within and navigating large, complex global institutions.
Expertise in risk management, MI reporting, technology adoption, operations, supplier management, and governance.
Extensive experience in managing and applying controls across functions, including regulatory and operational risk frameworks.
Strong stakeholder management, communication, and influencing skills, with experience engaging senior executives.
Ability to work independently, prioritize under pressure, and deliver results in a matrix environment.
Ability to demonstrate strong aptitude for rapid learning and problem solving.
High ethical standards, innovative and embodies critical thinking and a solutions-based mindset.
Fluent in English with business level Japanese preferred.

Skills

Risk Management
Compliance
Financial Crime
Third-Party Management
MI Reporting
Technology Adoption
Operations
Supplier Management
Governance
Stakeholder Management
Communication
Influencing Skills
Problem Solving
Critical Thinking
Japanese (Business Level Preferred)

Location

Global

Work Type

Full-time

Experience Level

Managerial Level
Senior Level

Education Level

University Degree

About the Company

HSBC is a global organization with significant emphasis on culture, values, behaviours, and organisational objectives.