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About the Role
As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships.
Responsibilities
- Create a welcoming environment by greeting and approaching customers.
- Recommend merchandise based on product knowledge and customer preferences.
- Demonstrate follow-up on customer requests and commitments.
- Create a welcoming environment through graciousness.
- Utilize available clientele tools to communicate with customers and expand business.
- Frequently advise customers of the benefits of the InCircle program.
- Work to develop long term customer relationships.
- Help maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance.
- Demonstrate flexibility to the changing needs of the business.
- Regular maintenance and re-merchandising of the boutique or area.
- Timely reporting of vendor specific monthly sales figures to designated vendor representative and Selling Manager.
- Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both direct and store leadership.
- Coordinating special orders and reserves with buyer, vendor, and sales associates.
- Drive your business by developing partnerships with Personal Shoppers and other store associates to promote out of home base selling.
- Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates.
- Provide consumer feedback to buyer and vendor on a consistent basis.
- Remain committed for a minimum of 1 year to DSA role to demonstrate measurable business driving capabilities.
- Contribute between 15-20% of the brand’s total business, committing to drive it with both personal sales and OHB partnerships throughout the store.
Requirements
- Motivated and results driven mindset.
- Strong, passionate attention to detail.
- Commission sales experience.
- Previous retail experience.
- Ability to stand, bend, lift, climb stairs.
- Availability to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
Skills
- Expert product knowledge
- Consultative selling approach
- Clienteling tools and technology
- Clienteling
- Sales
- Customer service
- Communication
Location
- New York
Work Type
- Full-time
Experience Level
- Minimum 1 year commitment to DSA role
Salary/Compensations
- $17.00 - $23.10
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (critical illness, hospital and accident insurance)
- Employee discount
About the Company
- A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury.
- The iconic store at 5th Avenue and 57th Street is a singular destination for discerning customers.
- BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.
- Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation.
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.
Equal Opportunity
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.