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About the Role
Klaviyo is building the next phase of its Mid-Large Enterprise business in APAC and is seeking a Director of Sales to lead this critical growth engine from Sydney. This role will own the strategy, execution, and development of the Mid-Large Enterprise sales organization for Australia and New Zealand, focusing on people leadership, go-to-market strategy, and operational excellence. It's a high-impact leadership position for individuals experienced in building and scaling sales teams in fast-growing SaaS environments.
Responsibilities
- Lead and scale the Mid-Large Enterprise business, owning the vision, strategy, and execution for Klaviyo’s Mid and Large Enterprise segment in ANZ.
- Translate growth objectives into clear operating plans, priorities, and execution rhythms.
- Lead a team of high-performing Account Executives.
- Build exceptional teams by hiring, developing, and retaining best-in-class sales and talent.
- Coach and develop the team, setting high standards for leadership, performance, and accountability.
- Create clear career paths, succession plans, and development frameworks.
- Lead cross-functionally to ensure team alignment, motivation, and engagement.
- Drive revenue predictability and performance by owning forecast accuracy, pipeline health, and performance management.
- Use data to identify trends, risks, and opportunities, and translate insights into action.
- Set and uphold rigorous standards for deal quality, inspection, and execution.
- Shape strategy and influence the business by partnering with Sales Leadership, Marketing, Business Development, Partnerships, Enablement, RevOps, Product, and Customer Success.
- Serve as a thought leader for the Enterprise segment, influencing go-to-market strategy and investment decisions.
- Help define and evolve Klaviyo’s upmarket motion.
- Ensure operational excellence and lead change management as the business scales.
- Introduce and optimize tools, processes, and playbooks.
- Put AI and automation at the center of team operations.
- Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey.
- Support teams in navigating complex, multi-stakeholder deals.
- Build executive relationships in key clients.
- Set the tone for a high-performing, inclusive, and energized sales culture.
- Run regular tactical and developmental 1:1s with managers and leaders.
- Balance ambition with sustainability.
- Provide strategic direction and influence across the APAC sales organization.
- Collaborate deeply across functions and geographies.
- Inspire the next generation of Klaviyo sales leaders.
- Leverage internal and external data to guide strategy and execution.
- Clearly communicate performance trends, risks, and opportunities to senior stakeholders.
Requirements
- 8+ years leading Mid-Enterprise or Large Enterprise sales teams, ideally including a transition upmarket from SMB / Commercial.
- Proven track record of building and scaling high-performing SaaS sales teams.
- Strategic thinker who can define direction and drive execution.
- Strong coaching philosophy grounded in growth, accountability, and development.
- Data-driven leader with experience using metrics to inform decisions and drive outcomes.
- Comfortable operating in fast-paced, high-growth, and evolving environments.
- Deep understanding of SaaS sales economics, forecasting, and pipeline management.
- Familiarity with MEDDPICC or similar enterprise sales methodologies.
- Experience influencing cross-functional partners and senior stakeholders.
- Clear, confident communicator with strong executive presence.
- Analytical, structured, and decisive.
- High ownership mindset over annual and quarterly planning.
- Curious, adaptable, and biased toward action.
- Proficient with Salesforce and modern sales tech stacks (e.g. Gong, Outreach).
- Experience selling MarTech, eCommerce, or PLG-adjacent solutions (Nice to Have).
- Exposure to scale-ups or businesses transitioning upmarket (Nice to Have).
- Experience operating in APAC or global sales environments (Nice to Have).
Skills
- Sales Leadership
- Go-to-Market Strategy
- Operational Excellence
- People Development
- Revenue Generation
- SaaS Sales
- Forecasting
- Pipeline Management
- Data Analysis
- Change Management
- AI and Automation
- Customer Relationship Management
- Cross-functional Collaboration
- Sales Methodologies (e.g., MEDDPICC)
- Salesforce
- Sales Tech Stacks (e.g., Gong, Outreach)
Location
- Sydney
Work Type
- Full-time
- Onsite
Experience Level
- Director
- 8+ years of leadership experience
Salary/Compensations
- $240,000—$360,000 AUD
Benefits
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits
About the Company
- Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable.
- We see limitless potential for our technology to nurture personalized experiences in ecommerce and beyond.
- We are building a fantastic working culture in line with global Klaviyo standards, with its own local identity within our Sydney-based team.
- Our value of ‘always learning’ is evident, with opportunities for growth and development.
- Managers are often promoted into their roles, and people are regularly promoted or move into new functional areas, offering education through experience.
Equal Opportunity
- Klaviyo is committed to a policy of equal opportunity and non-discrimination.
- We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.