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About the Role
The Training and Education Manager will drive and support a broad range of training programs and educational activities in Japan, focusing on Atrial Fibrillation & Pain management therapies and products for internal and external stakeholders.
Responsibilities
- Implement policies, procedures, practices, and strategy for comprehensive Training programs for AtriCure Therapies for internal employees/distributor teams and external customers in Japan.
- Focus initially on internal employees/distributors training programs, including new hire training, refresher trainings, and new product launches.
- Implement professional education programs for HCP stakeholders on AtriCure Therapies within Japan.
- Support the company's efforts to formulate and implement all training and development strategies.
- Create customized training strategies for Japan based on specific needs and aligned with the APGC Strategy.
- Develop professional education programs to drive therapy adoption of core therapies.
- Create internal training plans based on training gaps and needs of commercial/distributor teams.
- Develop training calendars including new initiatives, new-hire/refresher trainings before the start of the new financial year.
- Partner with Marketing for training of teams during new product launches within Japan.
- Execute branded professional education programs to drive therapy adoption of core therapies in Japan.
- Track post-training adoption of procedures by working with distributor teams and marketing.
- Identify and onboard faculty and proctors by therapy and region.
- Create and regularly update a list of program faculty and proctors.
- Ensure all programs are executed within legal and compliance guidelines.
- Conduct training for distributor team new hires in partnership with the APGC team.
- Collaborate with the APGC training team on new content and topics for AFE training.
- Conduct refresher trainings and trainings before new product launches as needed.
- Drive APGC initiatives like E-Quiz, Nuggets of Wisdom, Journal Club by localizing content for the Japan distributor team.
- Plan and organize T&E programs prior to execution.
- Ensure program branding, look, and feel are consistent and standardized with APGC level branding.
- Support cadaver lab preparation, planning, execution, shipping, and maintenance of lab kits.
- Ensure high-quality execution of training programs as per schedule.
- Analyze and document feedback data to measure training program effectiveness and identify areas for improvement.
- Share tangible and concrete action items with local teams for improving program quality.
- Assist in preparing updates and reports for senior management.
- Track adoption of therapies following the execution of EPIC programs.
- Record and track Proctors added to the Proctor Pool based on selection criteria.
- Track utilization of existing simulators (mini-CADets) in Japan and ensure regular entries on the tracker portal.
- Manage deployment of new mini-CADets within Japan and signing off new reps/team members.
- Oversee the upkeep of heart models from CADets, including repairs and replacements.
- Collaborate with the APGC team for updates on models, new models, or support needed for CADets.
- Manage logistics for MIS/Open CADets sent for CoE programs/training villages/conferences in Japan.
- Identify needs for procuring more CADets in the region and communicate with the Director of Training & Education.
Requirements
- Bachelor's Degree required.
- Minimum of five years related experience in the medical device industry preferable.
- Excellent presentation, communication and influencing skills.
- Fluency in both Japanese and English is mandatory.
- Excellent organizational skills, time management and prioritization skills.
- Collaborative and having an open mind-set receptive to new ideas.
- Strong strategic, analytical and conceptual capabilities.
- Results and performance driven.
- Project planning ability.
- Ability to interface with customers and key opinion leaders.
- Experience interacting with physician faculty and senior sales management.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.).
- Must be creative, self-motivated, proactive, intuitive, organized, flexible, and deadline oriented.
- Willingness to travel extensively (minimum of 40%).
- Experience in design and implementation of HCP medical device training programs.
- Experience in the field of Atrial Fibrillation Therapies and Thoracic Surgery.
Skills
- Presentation skills
- Communication skills
- Influencing skills
- Organizational skills
- Time management skills
- Prioritization skills
- Strategic capabilities
- Analytical capabilities
- Conceptual capabilities
- Project planning
- Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.)
Location
- Japan
Work Type
- Full-time
Experience Level
- Minimum of five years related experience in the medical device industry preferable
Education Level
- Bachelor's Degree
Benefits
- Medical & Dental beginning day 1 of employment
- 401K plus match
- 30 days of paid Parental Leave, in addition to maternity leave, for new moms and dads
- Volunteer Time off
- Pet Insurance
- On-site fitness center and cafeteria (for Corporate-based employees)
About the Company
- AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions.
- Afib affects more than 33 million people worldwide.
- Electrophysiologists and cardiothoracic surgeons around the globe use AtriCure technologies for the treatment of Afib and reduction of Afib related complications.
- AtriCure’s Isolator® Synergy™ Ablation System is the first medical device to receive FDA approval for the treatment of persistent Afib.
- AtriCure’s AtriClip® Left Atrial Appendage Exclusion System products are the most widely sold LAA management devices worldwide.
- AtriCure’s Hybrid AF™ Therapy is a minimally invasive procedure that provides a lasting solution for long-standing persistent Afib patients.
- AtriCure’s cryoICE cryoSPHERE® probe is cleared for temporary ablation of peripheral nerves to block pain, providing pain relief in cardiac and thoracic procedures.
- We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome.
- We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.
Equal Opportunity
- AtriCure participates in the federal E-Verify program to confirm the identity of and employment authorization of all newly hired employees.
- AtriCure is an Equal Employment Opportunity/Affirmative Action employer and provides Drug Free Workplaces.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national or ethnic origin, age, protected veteran status, status as an individual with disability, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law(s).