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About the Role
In our branches, we offer our customers a trustworthy sales experience. As a contact person on-site, you will conduct consultation appointments, assess vehicles with digital support, and manage the entire purchase process – from greeting to signature.
Responsibilities
- Advise our customers personally and competently in the purchase process of their vehicle – from greeting to contract closing.
- Conduct convincing sales pitches and actively manage price negotiations with the goal of achieving fair and mutually attractive deals.
- Transparently explain the condition and valuation of the vehicle and build trust through your communication skills.
- Efficiently coordinate the purchase process and ensure a smooth workflow together with our support team.
Requirements
- Strong sales and communication skills, ideally through experience in direct customer contact, the service industry, or retail.
- Initial experience in the sales process, customer advisory services, or in price negotiations and sales closings.
- Strong customer orientation, enthusiasm for personal interaction, and a likeable, professional demeanor.
- Technical or automotive-specific knowledge is not a must – our tools & training will support you in vehicle valuation.
- Fluent German language skills and a Class B driver's license.
- Career changers from sales and retail are welcome.
Skills
- Sales
- Communication
- Customer Service
- Negotiation
- Interpersonal Skills
Location
- Germany
Work Type
- Full-time
Experience Level
- Entry-level
- Mid-level
Salary/Compensations
- Performance-based bonus
Benefits
- Performance-based bonus
- Discounts on brands like Flaconi, Bosch, Apple, and Sky
- Discounts on vehicles for you, your family, and friends
- Support for personal development with training and regular feedback sessions
- Above-statutory contribution to company pension plan
About the Company
- WKDA has over 725 locations in 9 European countries and is part of the AUTO1 Group, Europe's leading digital automotive platform.
- Our free online valuation and extensive network of branches offer private vehicle owners unique services for the smooth sale of their used car.
- From a former unicorn to a publicly traded stock corporation, become part of our success story!
Equal Opportunity
- We live an open culture and disregard conventions such as formal address or a dress code.
- Every applicant is welcome here; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or other reasons for discrimination.
- For the sake of readability, the simultaneous use of male, female, and diverse language forms is avoided.