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About the Role
At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the consumers.
Responsibilities
- Provide direct care services to consumers, including planning and implementation of goals and training to develop and enhance activities of daily living skills.
- Coordinate evacuation and ensure consumer safety in emergency situations.
- Complete all necessary written documentation, including functional assessments, medication updates, progress notes, quarterly service plans, and progress reports.
- Assist consumers in planning and coordinating recreational/social activities, which may include escorting consumers or participating in moderate physical activities.
- Maintain and update all consumer files on a monthly basis.
- Attend all area case management meetings.
- Report and document all incidents to the immediate supervisor and/or the Deputy Director of MHS within 24 hours.
- Provide crisis intervention, incident reports, and follow-up as required.
- Participate in consumer meetings and conduct 30-day follow-ups on discharged consumers.
- Transport self to various sites as needed.
- Participate in meetings/trainings at various sites.
- Communicate information with all staff and supervisor(s) verbally and in writing.
- Participate in programs at various sites and varying times if deemed necessary.
- Complete required training, including CPR/First Aid, Medication Supervision, Cultural Competence, CPI, TIP-42, Motivational Interviewing, and Suicide Assessment and Prevention.
- Participate in activities of other staff members in their absence or during periods of staff shortage.
- Represent the agency at meetings and trainings.
- Work a flexible schedule as work schedule and locations are subject to change.
- Drive facility vehicle when the need arises.
- Maintain confidentiality at all times.
Requirements
- Ability to count, add, subtract, and manage money.
- Ability to complete required training and perform the techniques taught.
Skills
- Budgeting
- Grooming
- Nutritional planning
- Public transportation use/travel training
- Community resource utilization/community integration
- Shopping/menu planning
- Housekeeping
- Sexual development/socialization skills
- Physical health maintenance
- Assertiveness/self advocacy training
- Documentation
- Crisis intervention
- CPR/First Aid
- Medication Supervision
- Cultural Competence
- CPI
- TIP-42
- Motivational Interviewing
- Suicide Assessment and Prevention
Location
- Eastchester Road - New York, NY
Work Type
- Full-time
Experience Level
- 1 year working with homeless, mentally ill chemical abusers
- 2 or more years working with special populations
- 3 years experience with special populations
Education Level
- 2 Year Degree
- Bachelor’s Degree preferred
- Associate Degree
- High School Diploma
Salary/Compensations
- $26.24 - $26.24 Hourly
Benefits
- Medical
- Dental
- Vision
- 401k retirement plan (with matching)
- Paid time off
- Holidays
- Personal days
- Free and low-cost gym and wellness access and support
- Ongoing professional development and career advancement opportunities
About the Company
- WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year.
- Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support.
- We believe every person deserves dignity, respect, and the opportunity to thrive—and we reflect that in everything we do.