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About the Role
Lead and govern testing services across a portfolio of strategic technology initiatives, ensuring the delivery of high-quality technology solutions through effective testing leadership, quality engineering, automation, and AI-enabled testing practices. Contribute to the evolution of AIA's testing capability by driving automation, continuous improvement, and Generative AI adoption.
Responsibilities
- Lead end-to-end testing delivery across multiple projects and programs within a complex enterprise environment.
- Define and implement testing strategies, governance frameworks, and quality assurance practices aligned to business objectives and risk profiles.
- Manage testing demand, resource planning, workforce capacity, and utilisation across a portfolio of initiatives.
- Lead and coordinate predominantly offshore and vendor-based testing teams, establishing strong governance and accountability frameworks.
- Drive the adoption of quality engineering practices, shift-left testing, and modern automation frameworks to improve delivery speed and quality.
- Champion the use of Generative AI and agentic testing capabilities including test case generation, test data preparation, defect analysis, test automation, and risk-based testing.
- Establish meaningful quality metrics, reporting dashboards, and performance measures to support data-driven decision making.
- Build strong relationships with project teams, technology leaders, architects, delivery managers, vendors, and business stakeholders.
- Proactively identify and manage testing risks, dependencies, issues, and remediation plans.
- Contribute to the continuous improvement of testing practices, tools, processes, and capability development across the organisation.
- Ensure compliance with organisational standards, governance frameworks, and regulatory requirements.
- Mentor, coach, and influence testing professionals while fostering a culture of collaboration, accountability, and continuous improvement.
Requirements
- Previous experience in software testing, including as a Test Manager or senior testing leadership role.
- Proven experience leading large-scale testing functions across complex technology delivery environments.
- Strong experience managing offshore and vendor-based testing teams and delivering successful outcomes through matrix leadership models.
- Demonstrated expertise in testing governance, test planning, estimation, execution management, and stakeholder reporting.
- A deep understanding of quality engineering principles, test automation, and modern software delivery methodologies.
- Experience with automation tools and frameworks such as Playwright, Selenium, and other enterprise testing solutions.
- Practical experience implementing or leveraging Generative AI capabilities within the software testing lifecycle.
- Strong financial, resource, and capacity management skills with the ability to balance competing priorities and delivery deadlines.
- Exceptional stakeholder management, communication, negotiation, and influencing skills with the confidence to engage senior business and technology leaders.
- Strategic thinking and the ability to align testing outcomes with broader organisational objectives.
- A track record of driving measurable improvements in productivity, quality, automation coverage, and delivery performance.
- A leadership style that reflects AIA's values of Clarity, Courage, Humanity, and a commitment to doing the right thing, in the right way, with the right people.
Skills
- Quality Engineering
- Automation
- AI-enabled testing
- Generative AI
- Agentic testing
- Test case generation
- Test data preparation
- Defect analysis
- Test automation
- Risk-based testing
- Playwright
- Selenium
- Stakeholder management
- Communication
- Negotiation
- Influencing
Location
- Australia
Work Type
- Full-time
Experience Level
- Test Manager
- Senior testing leadership role
Education Level
- Relevant tertiary qualifications in Computer Science, Information Systems, Engineering, or a related discipline.
- ISTQB Advanced Test Manager certification or similar professional certification will be highly regarded.
Benefits
- Training and development to build on current skills
- Career development through internal mobility opportunities
- Additional leave days a year to recharge and refresh
- Health and Wellbeing initiatives
- Supportive and inclusive managers
About the Company
- At AIA, we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us.
- Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
- At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians.
- As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
- We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.