Office Manager - Scarborough at Regents Garden | CA | Rezi

Office Manager - Scarborough at Regents Garden

Office Manager - Scarborough

Regents Garden · CA

Yesterday

Office Manager - Scarborough

Regents Garden · CA

2 days ago
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About the Role

Regents Garden is seeking an organised, experienced and proactive Office Manager to oversee the day-to-day administrative operations of their residential aged care facility at Scarborough. This is an important position supporting the Facility Manager, staff, residents and their families to ensure the smooth and efficient operation of administrative services.

Responsibilities

  • Oversee daily office operations and provide professional reception services to residents, families, visitors and staff.
  • Manage incoming telephone calls, correspondence and mail distribution.
  • Maintain office equipment, resources and administrative systems.
  • Manage petty cash, imprest systems, receipts, reconciliations and banking.
  • Maintain confidentiality and security of resident, staff and organisational information.
  • Coordinate new employee administration and onboarding documentation.
  • Maintain employee records, databases and filing systems.
  • Monitor police clearances and professional registration records.
  • Coordinate annual leave records and facility leave calendars.
  • Maintain training records and coordinate mandatory training schedules.
  • Assist with fortnightly staff rostering and payroll-related reconciliations.
  • Coordinate administrative documentation for new resident admissions.
  • Prepare and maintain resident clinical and financial files.
  • Maintain resident databases, records and vaccination information.
  • Assist residents and their representatives with administrative and financial enquiries.
  • Coordinate respite bookings and associated documentation.
  • Complete daily census reporting and monthly resident movement records.

Requirements

  • Previous experience in office management or a senior administrative role.
  • Excellent organisational, time management and multitasking skills.
  • Advanced computer literacy, including Microsoft Office and Windows applications.
  • Strong written and verbal communication skills.
  • A professional and courteous telephone manner.
  • High attention to detail and accuracy when managing records and financial information.
  • The ability to work independently while supporting a broader management team.
  • A strong understanding of confidentiality and the importance of handling sensitive information.

Skills

  • Office management
  • Senior administrative role
  • Organisational skills
  • Time management
  • Multitasking skills
  • Microsoft Office
  • Windows applications
  • Written communication
  • Verbal communication
  • Telephone manner
  • Attention to detail
  • Accuracy
  • Confidentiality
  • Handling sensitive information
  • Residential aged care administration
  • Healthcare administration
  • Staff rostering
  • Payroll administration

Location

  • Scarborough

Work Type

  • Full-time

Experience Level

  • Experienced

About the Company

  • Regents Garden is an established residential aged care organisation.