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About the Role
The Senior Manager, Business Op Risk is a key First Line Risk leadership role accountable for embedding effective and pragmatic risk management across AMP Bank. Partnering closely with senior business leaders, the role ensures risks are identified, understood, managed, and reported in line with the Risk Management Framework, risk appetite, and regulatory expectations. The role plays a critical part in strengthening risk culture and decision making by providing trusted advice, challenge, and oversight, while enabling the safe delivery of strategic objectives and customer outcomes. The Senior Manager leads core risk practices, including risk and control assessments, incident and issue management, and continuous improvement driven by risk insights and trends.
Responsibilities
- Act as a trusted First Line Risk adviser to senior leaders, providing pragmatic risk insight, challenge, and guidance to support strategy, change, and strong customer outcomes.
- Lead effective management of incidents, issues, breaches, and actions, ensuring strong root cause analysis, sustainable remediation, and robust controls (including access and segregation of duties).
- Deliver clear, insightful risk reporting to executives and governance forums, escalate risks outside appetite, and partner with Second Line, Compliance, and Assurance on reviews and regulatory activities.
- Embed strong risk ownership, uplift risk maturity through RCSAs, control testing and insights, coach teams on risk practices, and drive continuous improvement across business processes and change initiatives.
Requirements
- 3+ years’ leadership experience in Financial Services risk or a related discipline.
- Strong understanding of financial services regulation and risk frameworks.
- Proven ability to influence senior stakeholders with clear, pragmatic risk advice.
- Experience delivering executive‑level risk reporting and insights.
- Strong analytical capability with the ability to turn data into action.
- Confident decision‑maker with sound judgement and problem‑solving skills.
- Ability to lead, coach, and motivate teams in fast‑paced environments.
- High attention to detail, strong prioritisation, and stakeholder management skills.
- Adapt from BAU to the ambiguous with ease.
- Commitment, grit and growth mindset.
- Expected to jump in and deliver across a variety of areas.
- Ability to hold their own.
Skills
- Risk Management
- Financial Services Regulation
- Stakeholder Management
- Risk Reporting
- Root Cause Analysis
- Problem-Solving
- Coaching
- Data Analysis
Location
- Australia
- New Zealand
Work Type
- Full-time
Experience Level
- Senior Manager
- 3+ years leadership experience
Benefits
- Opportunities to volunteer, fundraise and give back to the community.
About the Company
- AMP is a financial services company that helps people with their banking, super, retirement and finances.
- AMP has been operating for over 170 years.
- AMP is undergoing a transformation with new leadership and thinking.
- AMP is a nimbler business focused on redefining financial services.
- AMP believes in fostering inclusion, diversity, and a warm feeling of belonging.
Equal Opportunity
- We believe in the power of inclusion and diversity.
- We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP.
- We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
- We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.