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About the Role
The Finance Manager plays a pivotal role in managing the coordination of all month-end, budgeting, forecasting, and planning requirements for the Customer Experience Finance team. This role will be a key connection point between Corporate Planning and the operational Finance teams, supporting the Senior Finance Manager and Sr. Director CEX Finance in articulating the finance and business story behind Customer Experience Results.
Responsibilities
- Produce month-end, forecast, and budget reporting packages for Customer Experience, working with Finance peers to formulate variance commentary and articulate the finance/business story.
- Work closely with Corporate Planning and communicate month-end, forecast, and budget requirements to the Customer Experience Finance team, ensuring the process is clearly identified.
- Support and present Month End, Forecast, and Budget reviews by consolidating and articulating business results/insights.
- Assist in the modeling of the CEX Long Range Plan and help lead the process with business/finance primes to set meaningful financial targets for the CEX BU.
- Provide support to strategic initiatives/projects including decision support on business cases for key CEX areas: Customer Care, Billing & Payment, Credit Operations, and CEX Digital.
- Perform ad hoc financial analysis as required.
Requirements
- Minimum 5-7 years of related finance and business experience.
- Professional accounting designation (CA, CMA, CGA) or an MBA completed, or in progress.
- Advanced analytical skills with the ability to analyze details while understanding the big picture.
- Advanced Excel, Word, PowerPoint, and modeling skills.
- Strong track record of managing multiple assignments simultaneously and prioritizing tasks with a focus on quality and details.
- Ability to build strong relationships.
- Demonstrates a positive attitude with an adaptable and collaborative style.
- Excellent interpersonal and communication skills (both oral and written), with strong attention to detail.
- Ability to work effectively in a team environment with peers and superiors across organizational lines.
- Owns results.
- Identifies and prioritizes high importance requests both internally and with clients.
- Exercises sound judgment, makes decisions with a sense of urgency, and assumes responsibility for decisions, actions, and results that impact people and/or service quality.
- Strong organizational, analytical, and presentation skills.
- Excellent problem-solving skills and attention to detail, including the ability to work quickly and accurately under pressure of deadlines and changing priorities.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
- Must clear a criminal background check.
- A credit check and driver's abstract may be required depending on the role.
Skills
- Advanced Excel
- Advanced Word
- Advanced PowerPoint
- Modeling skills
- Analytical skills
- Interpersonal skills
- Communication skills
- Organizational skills
- Presentation skills
- Problem solving skills
Location
- 333 Bloor Street East (908), Toronto, ON
Work Type
- Full time
- Onsite
Experience Level
- 5-7 years
Education Level
- Professional accounting designation (CA, CMA, CGA)
- MBA completed or in progress
Benefits
- Up to 50% off Rogers Services
- Up to 50% off Blue Jays Tickets
- 25% off TSC items
- 20% discount on all wireless accessories sold in Rogers stores
- Company matching contributions to charities
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
- Employee & family assistance program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
About the Company
- We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love.
- We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate.
- At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
Equal Opportunity
- An inclusive and diverse workplace where you can bring your whole self to work.
- Embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- Removing any barriers for equal participation.