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About the Role

Join our People & Culture team as a Senior HRIS Systems Analyst on a 12-month maximum term contract. You will play a critical role in the governance, optimisation, and continuous improvement of AIA's HR technology landscape, with a primary focus on Workday. Reporting to the Senior Manager, People Intelligence, you will be responsible for maintaining secure, compliant, and efficient HR systems that support employees, leaders, and P&C teams. You will partner closely with various teams to deliver system enhancements, strengthen controls, improve self-service capability, and ensure the integrity of HR and payroll data. This is an excellent opportunity for an experienced HRIS professional who enjoys combining technical expertise, stakeholder engagement, and process improvement to deliver meaningful business outcomes in a regulated environment.

Responsibilities

Administer and support assigned Workday modules, business processes, reports, dashboards, and system functionality.
Manage HRIS security roles, permissions, and access controls, ensuring alignment with governance requirements, segregation of duties, and delegated authorities.
Coordinate and support system releases, upgrades, enhancements, and configuration changes, including impact assessments, testing, and implementation activities.
Develop and execute user acceptance testing (UAT), document outcomes, and ensure implementation readiness.
Monitor HRIS interfaces and integrations, particularly payroll-related data flows, identifying and resolving errors and discrepancies.
Conduct root-cause analysis and lead issue resolution activities across local, Group, and vendor stakeholders.
Develop and maintain reporting, dashboards, audits, and exception monitoring to support compliance, decision-making, and system governance.
Identify opportunities to streamline processes, increase self-service adoption, and reduce manual administration.
Translate business, policy, and regulatory requirements into practical HR technology solutions and system controls.
Maintain accurate system documentation, operating procedures, test evidence, and governance records.
Support internal and external audit activities and coordinate remediation of identified risks or control gaps.
Build strong relationships with key stakeholders and provide guidance, training, and support to system users across the business.
Contribute to HR technology roadmap initiatives that improve employee experience, operational efficiency, and data quality.

Requirements

Proven experience administering and supporting an enterprise HRIS, preferably Workday.
Strong understanding of HRIS security frameworks, access management, permissions, and segregation-of-duties principles.
Experience managing system enhancements, upgrades, releases, and change activities within structured governance frameworks.
Demonstrated experience supporting HRIS integrations and payroll interfaces.
Advanced analytical and problem-solving skills, including the ability to conduct root-cause analysis and troubleshoot complex system issues.
Experience developing HR reports, dashboards, data audits, and exception-based monitoring.
Strong project coordination skills with the ability to manage multiple stakeholders, priorities, dependencies, and deadlines simultaneously.
Ability to translate business requirements into effective system, process, and control solutions.
Excellent documentation capabilities, including requirements gathering, process mapping, test scripts, and operational procedures.
Strong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences.
High attention to detail, strong organisational skills, and a proactive approach to risk and compliance.
Experience working within a regulated industry, such as financial services, will be highly regarded.
Workday certification, HRIS accreditation, or relevant tertiary qualifications in Information Systems, Human Resources, Business, or Technology will be advantageous.
A continuous improvement mindset with a passion for leveraging technology to enhance employee and business outcomes.

Skills

Workday
HRIS security frameworks
Access management
Permissions
Segregation of duties
HRIS integrations
Payroll interfaces
Analytical skills
Problem-solving
Root-cause analysis
Reporting
Dashboards
Data audits
Exception monitoring
Project coordination
Requirements gathering
Process mapping
Test scripting
Operational procedures
Communication skills
Stakeholder management

Location

Australia

Work Type

12 month max term contract
Full-time

Experience Level

Senior

Education Level

Tertiary qualifications in Information Systems, Human Resources, Business or Technology will be advantageous
Workday certification
HRIS accreditation

Benefits

Access to training and development
Career development through internal mobility opportunities
Additional leave days a year
Health and Wellbeing initiatives

About the Company

At AIA, we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians.
As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
AIA is different. Are you?