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About the Role
As a Supply Chain Transformation SME, you will help organizations modernize supply chain operations using AI-enabled models and innovative business solutions. You will collaborate with senior client executives to shape, sell, design, and deliver large-scale supply chain transformation initiatives focused on operational excellence, commercial value, and business growth. This role integrates strategic advisory, transformation leadership, and business development within Capgemini's Intelligent Business Operations practice.
Responsibilities
- Lead end-to-end supply chain and Intelligent Business Operations transformation programs.
- Define transformation strategies, business cases, operating models, transition plans, and implementation roadmaps.
- Advise clients on supply chain planning, customer operations, logistics, inventory management, AI-enabled operations, and performance management.
- Drive the design and deployment of next-generation intelligent supply chain operating models.
- Partner with client executives to establish Global Business Services (GBS), Shared Services, and outsourcing solutions.
- Lead organizational, process, and technology transformation initiatives.
- Support business development, pursuit activities, solution shaping, and revenue growth opportunities.
- Act as a trusted advisor to senior client stakeholders and executive leadership teams.
- Mentor and develop consulting teams while contributing to practice development, recruitment, and capability building.
- Ensure successful delivery of transformation engagements, managing timelines, budgets, quality standards, and stakeholder expectations.
Requirements
- 15+ years of experience across management consulting, supply chain operations, outsourcing transformation, or technology-enabled business transformation.
- Proven track record of leading large-scale supply chain transformation and managed services programs.
- Strong client-facing consulting experience with the ability to shape, sell, and deliver complex transformation initiatives.
- Experience designing and implementing GBS, Shared Services, or outsourcing operating models.
- Extensive experience leading large-scale outsourcing and transformation programs.
- Deep knowledge of supply chain business processes within GBS/SSC environments.
- Demonstrated experience designing future-state operating models and transformation roadmaps.
- Strong understanding of digital, AI, and technology-led business transformation.
- Experience engaging and influencing senior client stakeholders and executives.
- To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.
- There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.
- There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Skills
- Supply Chain Planning
- Customer Operations
- Procurement
- Fulfilment & Logistics
- Intelligent Business Operations (IBO)
- AI-enabled operating models
- Global Process Ownership
- Service Delivery Models
- Outcome-based commercial models
- Shared Services and Global Business Services frameworks
Location
- UK
Work Type
- Full-time
Experience Level
- 15+ years
Benefits
- Accredited Great Place to Work for Wellbeing in 2023
- Trained ‘Mental Health Champions’ across each business area
- Investment in wellbeing apps such as Thrive and Peppy
About the Company
- Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
- It is a responsible and diverse group of 340,000 team members in more than 50 countries.
- With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.
- It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
- The Group reported 2024 global revenues of €22.1 billion.
Equal Opportunity
- You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do.
- You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
- Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.