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About the Role

Support live executive experiences at the SAP Experience Center in New York, contributing to real engagements from day one. Build skills in storytelling, Design Thinking, and stakeholder collaboration through customer tours and AI workshops.

Responsibilities

• Prepare and conduct executive-level customer tours through the Experience Center, presenting SAP products and the SAP innovation vision.
• Participate in preparation calls with account teams, engagement leads, and storytellers to shape each interaction.
• Co-facilitate SAP Business AI and Agentic AI workshops, and run breakout sessions after completing onboarding.
• Learn and deliver SAP innovation showcase content to customer audiences over time.
• Create and adapt engagement content — presentations, demos, visuals, and post-visit summaries.
• Develop storytelling assets tailored to each customer's AI journey and business priorities.
• Collaborate with designers, subject matter experts, and account teams on content and engagement delivery.
• Support continuous improvement initiatives and select projects across North American SAP Experience Centers.

Requirements

• Student or recent graduate curious about technology and customer experience.
• Enjoy learning in live settings — workshops, customer conversations, and cross-functional teams.
• Collaborative approach that keeps the customer's needs front of mind.
• Proactive, organised approach to managing multiple workstreams.
• Communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems.
• Open to working with AI tools (including agentic AI) to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from Day 1.
• Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

Skills

• Familiarity with Agentic AI
• Readiness to apply AI tools in day-to-day tasks and workflows
• Curiosity about AI journey mapping and AI data analytics
• Interest in event planning and coordinating multi-stakeholder engagements
• Proficiency with Microsoft productivity tools, including PowerPoint, Word, and Excel
• Storytelling
• Design Thinking
• Stakeholder collaboration

Location

• New York City, NY

Work Type

• Hybrid
• On-site
• 40 HR/week

Experience Level

• Student
• Recent Graduate
• Early Talent

Education Level

• Bachelors or Master's degree in a related field
• Recent Graduates/Graduating Seniors/2nd Year Masters highly desirable

Benefits

• Access to mentors
• Development programmes
• Peers

About the Company

• With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
• As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology.
• For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
• SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
• At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
• We ultimately believe in unleashing all talent and creating a better world.

Equal Opportunity

• Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.