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About the Role
Lead product strategy for GreenShield’s Insurance product portfolio, partnering with product teams across Health and Insurance to drive outcomes and deliver integrated experiences.
Responsibilities
- Define the strategic direction for the insurance product portfolio.
- Develop the Insurance product roadmap consistent with overall strategies.
- Lead and guide Product Managers in aligning insurance product development with GreenShield’s vision.
- Work with Insurance Product Specialists to ensure seamless information sharing.
- Collaborate with Architecture, Engineering, and Cloud Services teams.
- Support operations, marketing, and sales with product demonstrations and communication.
- Engage with customers, partners, and stakeholders to understand requirements and enhance product offerings.
- Lead cross-functional teams through the product lifecycle, balancing speed to market with risk management.
- Oversee product-related training, including presentations and demos.
Requirements
- 10+ years of product management experience, preferably managing mobile products.
- 2-5+ years of people management experience leading Product Management teams.
- Experience working in an Agile environment.
- Experience working on a platform product with multiple product integrations.
- Experience in Health and Dental, Disability Management, Healthcare, or Benefits Administration.
- Self-motivated with the ability to manage multiple tasks and meet challenging goals.
- Able to form strong working relationships with cross-functional teams and thrive in ambiguity.
- Comfortable working with all levels of the organization, especially senior executives.
- Strong people leadership experience, motivating and coaching teams.
- Exceptional communication and leadership skills.
- Strong influencing skills to engage senior leadership and partners.
- Ability to work independently and in a team environment.
- Comprehensive understanding of product management, including operational readiness, customer support, product operations, and analytics.
- Strong quantitative and qualitative skills; ability to make data-driven decisions.
- Strong systems thinking ability.
- Technical and design knowledge to effectively discuss product solutions.
- Ability to build and grow high-performing teams.
- Ability to travel up to 15% of time.
Skills
- Product Management
- Mobile Product Management
- People Management
- Agile Methodologies
- Platform Product Management
- Health and Dental
- Disability Management
- Healthcare
- Benefits Administration
- Cross-functional Collaboration
- Communication
- Leadership
- Influencing
- Data-driven Decision Making
- Systems Thinking
- Technical Knowledge
- Design Knowledge
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 10+ years of product management experience
- 2-5+ years of people management experience
Salary/Compensations
- Base Salary: Range exempt
- Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
- Additional compensation: Eligible for a discretionary target bonus.
Benefits
- Health and dental coverage
- Retirement savings
- Paid time off
- Well-being support (up to $10,000 per year for mental health)
About the Company
- GreenShield is a proudly Canadian, national non-profit health care and insurance organization.
- Mission: Better Health for All.
- Unique integrated payer-provider ("payvider") model offering insurance, administering benefits, paying claims, and providing health care services.
- Non-profit social enterprise reinvesting excess earnings to support underserved communities.
- GreenShield Cares aims to impact an additional three million Canadians by 2030.
- Culture: Purpose meets passion and performance; teams work as one to deliver meaningful impact.
- Believes a career should be meaningful, not just a means to earn a living.
- Culture where everyone's voice is heard and valued.
- Empowers employees to be the best version of themselves.
- Values inclusivity of diverse backgrounds, perspectives, and experiences.
- A career at GreenShield is about making a difference together.
Equal Opportunity
- Proficiency in English is required.
- GS supports diversity, equity and inclusion.
- Encourages applications from all candidates and will accommodate needs under human rights legislation.
- Information received relating to accommodation will be addressed confidentially.
- Providing this information gives GS consent to use personal information to assess suitability for positions.
- Résumé will be held in strict confidence and viewed only by the Organization.
- Information may be stored outside of Canada and used for aggregate statistical purposes.