Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Program Director role.
Rezi rewrites your resume against Felton Institute's job description. Free.
Tailor your resume to this Program Director role.
Rezi rewrites your resume against Felton Institute's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Program Director posting at Felton Institute — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Program Director posting at Felton Institute — free, in seconds.
About the Role
The Program Director leads a team serving tenants at The Essex and Zygmunt Arendt supportive housing sites. This role involves coordinating with property management, overseeing program compliance, governance, and operations, and providing supervision to team members.
Responsibilities
- Oversee all aspects of program service delivery, planning, and recordkeeping.
- Ensure compliance and accountability for outcome objectives, contract deliverables, and fiscal oversight.
- Manage and administer staff and ensure adherence to all related contract documents.
- Conduct evaluations and monitor compliance with Felton and county contracts.
- Collaborate with agency leadership to monitor program needs, budgets, and participate in agency meetings.
- Drive program deliverables through initiative and communication.
- Oversee supportive services programs in collaboration with HSH and Property Management.
- Perform Continuous Quality Improvement (CQI) activities on program operations, tracking and developing systems for contract performance, compliance, program efficacy, and quality of care.
- Supervise and provide oversight to the supportive services teams.
- Support the multi-disciplinary team’s compliance with all program protocols and best practices through consultation and cross-training.
- Provide crisis intervention and management to prevent eviction and hospitalization, and collaborate with the clinical team for involuntary hospitalization if necessary.
- Participate in Felton’s training opportunities, including the development of specializations in evidence-informed treatments and practices.
- Represent Felton as a leader in all internal and external stakeholder, provider, and funder meetings.
- Perform other duties as assigned.
Requirements
- 2-4 years of experience providing mental health services to individuals with serious mental health challenges, substance use, and homelessness.
- Strong recovery model approach to care and ability to form strong therapeutic relationships with clients from diverse backgrounds.
- Solution-focused care planning and conceptualization skills within a multi-disciplinary team and with external agency partners.
- Demonstrated proficiency in Microsoft applications, performance data management, and navigating EHR systems.
- Ability to work well under pressure while meeting multiple deadlines.
- Strong verbal and written communication skills and attention to detail.
- Ability to initiate and prioritize tasks/projects and follow through.
- Strong interpersonal skills and time management skills.
- Focus on building a strong, thriving and vibrant program.
- Ability to work in a fast-paced environment.
Skills
- Microsoft applications
- Performance data management
- EHR systems navigation
- Verbal communication
- Written communication
- Attention to detail
- Initiative
- Prioritization
- Task follow-through
- Interpersonal skills
- Time management
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2-4 years
Education Level
- Master’s Degree (or higher) in Social Sciences, Psychology, Public or Health Administration, or closely related human services field.
Salary/Compensations
- $125,000 - $135,000 Annually (DOE)
Benefits
- Fully-Paid Medical and Dental Plans
- Health Reimbursement Card
- Paid Time Off (personal, vacation, and sick time)
- 403B with company match
About the Company
- Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives.
- Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults.
- Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting on the communities we serve.
- Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their careers.
- Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion.
- Felton’s The Essex/Zygmunt Arendt Supportive Services Programs provides on-site clinical case management, wellness support, and behavioral health services.
- Services aim to support tenants in maintaining stable housing and improving access to resources.
- Tenants are formerly unhoused adults with co-occurring mental health, substance abuse, medical problems, and limited experience living independently.
- Support services include overall case management and behavioral health education, referral to and coordination with primary medical care, substance abuse and psychiatric treatment referrals, benefits counseling and client advocacy, meal programs, health education, community building, tenant organizing, and all other case management functions.
- Felton is committed to implementing evidence-based practices and behavioral health research within its community-based mental health services.