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About the Role

As a Software FAE, you will be responsible for proposing systems and providing technical support utilizing our MCUs, software platforms, AUTOSAR solutions, and driver/middleware for automotive customers. You will lead customer automotive software development and mass production development projects from a technical perspective, contributing to business creation in collaboration with customers and internal development organizations.

Responsibilities

Build Value Propositions using software platforms, development environments, and middleware, and establish relationships with customer software architects, development leaders, and project managers.
Understand customer future architectures and software strategies to create new business opportunities.
Propose system software configurations using MCUs, AUTOSAR, RTOS, software drivers, and development tools.
Conduct software architecture reviews and provide implementation support for customers.
Support Proof of Concepts (PoCs) and technical verification using sample code, SDKs, and evaluation environments.
Provide technical support for software integration, debugging, performance optimization, and functional safety compliance.
Prepare and provide technical documentation, application notes, FAQs, and training content.
Propose improvements to software development processes and development efficiency.
Analyze and resolve technical issues during software development and mass production phases.
Isolate and analyze root causes of defects in MCUs, drivers, middleware, and AUTOSAR environments.
Lead escalation responses for critical issues, collaborating with development departments to drive resolution.
Work with domestic and international development teams to consistently drive customer issue resolution.
Provide technical support and quality improvement activities aligned with customer mass production development schedules.

Requirements

Experience in software for embedded microcontrollers.
Flexibility towards new technologies and products to understand customer needs and propose optimal solutions.
Ability to adapt to changing market and customer needs.
High communication skills in Japanese (able to conduct technical discussions, create documents, and attend meetings with customers and internal stakeholders).
English proficiency to communicate directly with headquarters engineers and independently obtain information regarding sales expansion and support.
Ability to organize and clearly explain technical content.
Teamwork and communication skills to collaborate with internal and external stakeholders.
Experience in the automotive semiconductor business (OEM, Tier 1, semiconductor manufacturer, technology trading company).
Experience in automotive ECU development, design, and evaluation.
Knowledge of Security (e.g., MACsec, SecOC) and Networks (Ethernet, CAN).
Over 5 years of experience in software development or technical support for embedded microcontrollers.
Customer support experience (including technical communication and negotiation).

Skills

MCU
Software Platform
AUTOSAR
RTOS
Software Driver
Middleware
Development Tool
Software Architecture
Sample Code
SDK
Proof of Concept (PoC)
Technical Verification
Software Integration
Debugging
Performance Optimization
Functional Safety
Technical Documentation
Application Notes
FAQ
Training Content
Software Development Process Improvement
Embedded Microcontroller Software Development
Technical Support
Customer Support
Technical Communication
Negotiation
Security (MACsec, SecOC)
Network (Ethernet, CAN)

Location

Japan

Work Type

Full-time

Experience Level

Senior Staff
5+ years

Education Level

Associate's Degree or higher

About the Company

Global leader in semiconductor solutions in power systems and IoT.
Enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT.
Drives innovation and customer success while caring for people and empowering them to reach ambitious goals.
Committed to making life easier, safer, and greener.

Equal Opportunity

We are on a journey to create the best Infineon for everyone.
We strive to create the best Infineon for everyone by embracing diversity and inclusion.
We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity.
Our hiring decisions are based on skills and experience.
Even if you don’t meet every requirement, we encourage you to apply.
Please let your recruiter know if you need any accommodations during the interview process.