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About the Role

The Hospitality Promotion Group at Rakuten Group seeks a VIP Events Specialist to strengthen client relationships and drive VIP events using Rakuten's sports and entertainment assets. This role involves managing guest relations for diverse events, collaborating with stakeholders to create unique hospitality areas, and overseeing the end-to-end event planning process.

Responsibilities

Manage invitations for key customers to various events.
Communicate with executive assistants and internal/external stakeholders.
Direct external vendors.
Operate Salesforce for invitation tasks, including confirmation, distribution lists, response management, and attendance tracking.
Oversee on-site event operations.

Requirements

Work experience in VIP handling, such as secretarial work or VIP guest relations.
5+ years of experience in VIP handling or VIP guest relations.

Skills

High communication skills
High negotiation skills
Meticulous attention to detail
Customer management using Salesforce

Location

On-site

Work Type

Full-time
Hybrid

Experience Level

5+ years

About the Company

Rakuten Group is a key part of our B2B marketing strategy.
Leverages diverse sports and entertainment assets.