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About the Role

This is a high-impact commercial role for a proven FMCG account leader who can drive sustainable growth across key customers in the ANZ market. You will shape and deliver joint business plans, lead customer strategy, and work cross-functionally to turn insights into strong in-store execution, while building trusted customer partnerships and leading a high-performing team within the Corporate P&C space.

Responsibilities

• Delivery of key targets including Turnover, Profit, Total Trade Spend, and Market Winning Share within the ELITE channels.
• Management and development of the Joint Business Plan with each customer, responsible for delivering sustainable and profitable growth.
• Develop the ELITE channel business in Australia targeting white space, new format, and long-term plans.
• Input into the creation of 3-year customer strategy aligned to the customers own strategic agenda and responsibility for its execution.
• Collaboration to gain strategic alignment internally with key stakeholders (Marketing, CSP, CMI & Customer Operations / Supply Chain) and externally with the Customer to build the JBP that delivers a triple win for the customer, shopper and TMICC, and execute winning category reviews.
• Develop and execute the promotional plan with all customers, owning the volume and spend forecasts aligned to S&OP process at a customer level, including the media and promotional budget end-to-end.
• Ownership of the execution of the ice cream strategy in-store partnering with the OOH Field Team.
• Drive the people agenda for the OOH Ice Cream team, being the guardian of the Ice Cream culture in this team, driving a culture of Safety and embedding improvements.
• Lead and motivate an inclusive, high-performing team, creating an engaging environment for growth, learning, and quick wins.
• Coach and support team members, balancing challenge with care and using strong emotional intelligence.
• Member of the OOH leadership team.

Requirements

• Experience in FMCG Account Management (min 5 years).
• Ability to operate confidently in Customer Marketing, Trade Category Management, and Account Management/Field Sales.
• Thinks end-to-end and takes ownership for results.
• Comfortable working in a fast-moving, evolving organisation.
• Values collaboration, clarity, and low-ego ways of working.

Skills

• Category Growth Management
• Digital commerce
• Commercial strategy
• Customer relationship management
• Data literacy
• Selling
• Negotiation
• Executional excellence

Location

• ANZ

Work Type

• Full-time

Experience Level

• Minimum 5 years in FMCG Account Management

Benefits

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities

About the Company

• With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
• We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world.
• We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity.
• Our culture is high-performance, collaborative and focused on getting things done.
• We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
• This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves.
• People who act like an owner and drive our business end-to-end.
• People who are driven by success to deliver more than we ever thought we could!
• You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
• Roles with real accountability and visible impact.
• Free to move fast, experiment and challenge how things are done.
• Continuous learning and development as the business grows.
• Reward linked to performance and contribution.
• Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Equal Opportunity

• The Magnum Ice Cream Company is an Equal Opportunity Employer.
• We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.