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About the Role
This Sr. Account Manager role will provide strategic account leadership across a diverse and complex portfolio of business, ensuring the overall success and profitability of key programs such as activations and global client centers. You’ll be responsible for identifying and cultivating growth opportunities, while maintaining a strong, strategic focus on both client satisfaction and business outcomes.
Responsibilities
- Provide strategic account leadership across a diverse and complex portfolio of business.
- Ensure the overall success and profitability of key programs such as activations and global client centers.
- Identify and cultivate growth opportunities.
- Maintain a strong, strategic focus on client satisfaction and business outcomes.
- Build and nurture strong relationships with senior-level clients.
- Act as a strategic advisor, offering insights and guidance to align client needs with agency capabilities.
- Define and drive the direction and objectives of managed scopes.
- Build deep expertise in the client’s business, brand, and solution offerings.
- Translate client strategic needs and goals into GPJ-owned services.
- Lead cross-functional GPJ teams, providing clear direction, aligning objectives, and driving collaboration.
- Address and solve complex challenges and ensure projects are delivered on time and to the highest standard.
- Responsible for revenue forecasting, margin tracking, and ensuring accuracy and compliance across all financial tools.
- Drive account growth by identifying and pursuing new business opportunities.
- Actively size, scope, assemble appropriate agency teams, and lead pursuit efforts to win new business for GPJ.
Requirements
- Demonstrated success in working with large, matrixed organizations and managing highly complex accounts.
- Proven ability to create and contribute to the strategic direction for accounts and programs.
- Ability to engage confidently with senior-level client-side marketing and real estate executives, building trusted, respected relationships.
- Comfortable leading strategic meetings, presenting findings and recommendations to clients, and acting as the primary point of contact for senior-level client executives.
- Skilled at identifying and pursuing new opportunities, leveraging internal resources and cross-functional teams to drive both organic growth and net-new business wins.
- Background in project management for retail space development, real estate development, or experiential marketing permanent installations in corporate or public spaces.
- 5-7 years of transferrable industry/agency/business experience.
- 2(+) years of client management and relationship ownership experience.
- Experience working on permanent experiential installations or retail experiences.
- Skilled at managing commercial contracts, procurement, and SOWs.
- Executive communication and stakeholder management.
- Budget management at the project-level, purchase orders, and project timeline management.
- Project management experience in design and creative production, fabrication, and technology vendor integration.
- Work with tech brands is a plus.
Skills
- Global Brands experience
- Strategic Leadership
- Client Relationship Management
- Business Development
- Permanent Installations project management
- Executive communication
- Stakeholder management
- Budget management
- Project management
- Vendor integration
Location
- Boston
- New York
Work Type
- Hybrid
Experience Level
- Senior
- 5-7 years
- 2+ years
Education Level
- 4 Year College Degree (preferred in Marketing/Advertising/Communications/Business Administration/Liberal Arts)
Salary/Compensations
- $90k-$105k
Benefits
- Employee Stock Ownership Plan (ESOP)
- Flexible Time Off (FTO) policy
- Employer matching 401(k) plan
- Low contribution healthcare option
About the Company
- GPJ is the world leader in experiential marketing.
- Has 29 global offices.
- Is a part of the Project Worldwide family, an independent, employee-owned global network of complementary, wholly owned agencies.
Equal Opportunity
- GPJ is proud to be an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class.
- GPJ complies with applicable state and local laws governing nondiscrimination in employment.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- GPJ expressly prohibits any form of workplace harassment based on any protected class.