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About the Role
The Professional Services Solutions Architect– SAP is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is represented to our partners and end-users as being the Subject Matter Expert in the configuration and customization of all Tungsten Automation products.
Responsibilities
- Deliver Tungsten Automation solutions to customers based on requirements documents
- Provide technical leadership to customers on Tungsten Automation solutions as configured to the customer’s requirements
- Work closely with project managers to keep projects on schedule and within budget
- Function as the Tungsten Automation Subject Matter Expert when onsite at the customer’s location
- Work independently in developing a solution per the customer’s requirements
- Document all customer-specific configurations
- Install Tungsten Automation software on the customer’s hardware; includes installation of Tungsten Automation software in Highly Available and Disaster Recovery configurations
- Assess requirements/designs, and implement Tungsten Automation SAP solutions for Financial Automation use-cases
- Assist customers in defining best practice processes for invoice handling and associated processes
- Write functional and technical design documents
- Define acceptance criteria and gain acceptance for completed projects in a timely fashion
- Monitor and report progress against objectives and milestones for customer and internal projects
- Perform product configuration
- Develop customized solutions using ABAP
- Assist the customer in the development of test plans
- Test customized, configured solutions before delivery to customer
- Analyze and troubleshoot customer problems during projects
- Document the customer’s solution for delivery to the customer and for the Technical Support teams
- Take active part in the development of the Consulting Services department, the project model, and internal processes and procedures.
- Other duties as assigned by your manager
Requirements
- The job requirements are subject to change based upon any changing needs and requirements of the business.
Skills
- SAP
- ABAP