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About the Role
As a Senior Solution Specialist within the AI & Business Solutions business, you will lead enterprise clients in driving transformation using advanced AI solutions. You will focus on proposing solutions like CRM, ERP, contact centers, and Power Platform, while also developing advanced AI agent utilization strategies tailored to client business challenges and strategies. This role requires understanding how AI evolves business process automation and transforms problem-solving for business leaders, connecting client needs with Microsoft's comprehensive solutions.
Responsibilities
- Identify business opportunities and support customer portfolio growth by analyzing market trends and new business opportunities.
- Support customer innovation and growth using technologies such as AI sales agents, business process automation, and Power Platform.
- Evaluate and drive sales opportunities, executing sales strategies for customer transformation.
- Improve pipeline management and forecast accuracy.
- Analyze markets and propose strategies, evaluating and selecting opportunities within AI-driven sales frameworks.
- Develop sales strategies, close complex deals, and lead collaboration with internal and external stakeholders throughout the sales lifecycle.
- Formulate and execute sales strategies aligned with customer security requirements and digital transformation needs.
- Build trust with executives and key stakeholders, collaborating with partners to accelerate customer value creation.
- Conduct sales pipeline reviews using AI-powered analysis and forecasting tools to manage progress and improve forecast accuracy.
- Monitor product and service adoption and the health of renewal contracts.
- Analyze solution areas and market trends, providing insights into customer business strategies and priorities.
- Propose future-oriented solutions utilizing predictive analytics.
Requirements
- Bachelor's degree in Computer Science, Information Technology (IT), Business Administration, Information Security, or a related field, with 4+ years of technology-related sales or account management experience, or equivalent practical experience.
- 4+ years of experience in solution selling or services sales.
Skills
- CRM
- ERP
- Contact Center Solutions
- Power Platform
- AI Agent Utilization
- Business Process Innovation
- Sales Strategy Development
- Pipeline Management
- Market Analysis
- Predictive Analytics
Location
- Japan
Work Type
- Full-time
Experience Level
- Senior
- 4+ years of technology sales/account management experience
- 4+ years of solution/services sales experience
Education Level
- Bachelor's degree in Computer Science, Information Technology (IT), Business Administration, Information Security, or related field
- Master's degree in Business Administration (MBA), Information Technology (IT), Information Security, or related field (preferred)
About the Company
- Microsoft's mission is to empower every person and every organization on the planet to achieve more.
- We collaborate with our customers to deliver reliable solutions that create real value.
- We foster a growth mindset culture and promote responsible innovation.
- We value the growth and success of individuals, teams, customers, and society as a whole.
Equal Opportunity
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.