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About the Role
The HR Specialist, Benefits and Leave is responsible for administering employee benefits and managing leaves of absence for a diverse workforce, ensuring compliance with federal, New York State, and local regulations.
Responsibilities
- Administer health, dental, vision, retirement, and other benefit programs, including enrollment, changes, and terminations.
- Determine and track benefit eligibility for full-time, part-time, and per diem staff, including ACA measurement.
- Reconcile carrier invoices and resolve billing and enrollment discrepancies.
- Respond to employees’ benefits questions.
- Support annual open enrollment and renewals.
- Manage FMLA, NY Paid Family Leave, short- and long-term disability, workers’ compensation, military, and other leaves.
- Review leave requests, issue notices and certifications, track leave balances and return dates, and coordinate with HRBP and managers.
- Keep leave records accurate and confidential.
- Track employee survey distribution and responses.
- Coordinate the performance review cycle, including reminders and completion tracking.
- Follow up with staff to keep review documentation on schedule.
- Occasional travel to local Phoenix House sites to support employees, run sessions, and collect documents.
- Perform other HR administrative tasks as needed.
- Maintain compliance with ERISA, ACA, COBRA, FMLA, and applicable NYS and NYC requirements.
- Maintain accurate data in HRIS and payroll systems, and coordinate with Payroll on deductions, leave pay, eligibility changes, and benefits continuum and/or repayment.
- Prepare reports and audit documentation.
Requirements
- Bachelor’s degree in human resources, business, or a related field, or equivalent experience.
- Minimum 3 years of HR experience, including benefits or leave administration.
- Working knowledge of FMLA, NY Paid Family Leave, and ACA preferred.
- Strong attention to detail and the ability to manage confidential information.
- Clear written and verbal communication, with a service-oriented approach to employees.
- Proficiency with HRIS and Microsoft Office.
- Experience in a nonprofit, healthcare, or behavioral health setting preferred.
- Experience with a mixed workforce of salaried, hourly, and per diem employees preferred.
- Familiarity with multi-site environments preferred.
- Experience with Paycom or comparable HRIS preferred.
- PHR, SHRM-CP, or CEBS certification, or progress toward one preferred.
- Ability to perform essential duties and responsibilities with reasonable accommodations.
- Prolonged periods sitting at a desk and working on a computer.
- Ability to lift or move up to 30 pounds.
- Ability to access and navigate each department at the company’s facilities.
Skills
- Benefits administration
- Leave management
- FMLA
- NY Paid Family Leave
- ACA
- ERISA
- COBRA
- Workers' compensation
- HRIS
- Microsoft Office
- Communication
- Attention to detail
- Confidentiality
Location
- Headquarters - New York, NY
Work Type
- Full-time
- Part-time
- Per diem
Experience Level
- Minimum 3 years of HR experience
Education Level
- Bachelor’s degree in human resources, business, or a related field, or equivalent experience
Salary/Compensations
- $80000.00 - $85000.00
Benefits
- Health
- Dental
- Vision
- Retirement
About the Company
- Phoenix House is a leading provider of substance abuse treatment and recovery services.