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About the Role

We are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation, and operational priorities into measurable results across Altus Group's Valuation Advisory Services (VAS) business. You will take ownership of weekly and monthly commercial reporting, investigate business performance, and independently advance defined initiatives from analysis through execution and adoption. Working across Sales, Finance, Product, Engineering, Enablement, and VAS business teams, you will connect information, challenge assumptions, identify risks and inconsistencies, and develop practical recommendations that support better decisions. You will bring structure to ambiguous problems, produce clear, decision-ready insights, and create the accountability and follow-through needed to move work forward with limited oversight.

Responsibilities

Own commercial reporting and uncover insights by coordinating and preparing accurate, timely weekly and monthly commercial reporting, bringing together inputs from Sales, Finance, and VAS business teams.
Validate data, maintain dashboards, investigate trends and inconsistencies, and explain what is changing, why it matters, and where leadership may need to act.
Independently structure and analyze commercial and operational questions, including performance trends, customer churn, and business planning priorities.
Connect information from multiple sources, test assumptions, identify underlying issues, and present practical recommendations that reflect business context and potential trade-offs.
Take ownership of defined workstreams, turning broad priorities into clear plans, milestones, and deliverables.
Coordinate stakeholders, manage dependencies, follow through on commitments, and surface risks or missed actions early.
Use judgment to resolve issues where appropriate and involve the Director when decisions or competing priorities require escalation.
Prepare concise presentations, dashboards, briefing notes, and leadership updates that connect detailed analysis to clear conclusions.
Highlight implications, risks, recommendations, and decisions required, ensuring that meetings and working sessions result in defined actions, owners, and meaningful follow-through.
Work with Product, Engineering, and business teams to help move technology, automation, and AI-enabled initiatives from business need to implementation.
Clarify requirements, organize business-side coordination, support testing and release readiness, and gather feedback to help ensure new capabilities are adopted and deliver practical value.
Identify recurring inefficiencies, reporting gaps, manual processes, and opportunities to simplify or standardize work.
Investigate root causes, recommend improvements, and help implement repeatable processes and tools that improve accuracy, reduce unnecessary effort, and support more effective operations.

Requirements

Experience analyzing financial, commercial, operational, or performance data and using findings to inform business decisions.
Advanced Excel skills.
Ability to work confidently with complex datasets.
Ability to validate information, investigate anomalies, and identify meaningful trends.
Interest in what drives business performance and ability to connect numbers to their commercial implications.
Demonstrated ability to approach loosely defined business problems with curiosity and sound judgment.
Ability to ask the right questions, gather relevant information, test assumptions, and distinguish symptoms from underlying issues.
Ability to take ownership of complex deliverables or defined workstreams, coordinating stakeholders and progressing work without constant direction.
Ability to anticipate next steps, recognize dependencies, follow through on commitments, and identify issues before they become larger problems.
Ability to balance initiative with judgment, knowing what can be resolved independently and when to seek input or escalate.
Ability to develop business reporting, dashboards, presentations, or executive materials that communicate more than data alone.
Ability to synthesize information from different sources, explain business implications, and present clear recommendations, risks, and trade-offs.
Strong PowerPoint capabilities.
Understanding of the level of accuracy, clarity, and preparation required for senior leadership discussions.
Comfort working with reporting, data, and business systems.
Motivation to use technology to solve practical problems.
Curiosity about automation and AI.
Understanding that successful technology adoption depends on clear business needs, effective implementation, and measurable improvements.
Experience in business operations, finance, analytics, consulting, commercial operations, product operations, or a related environment.
Desire to understand how different parts of a business connect, how decisions affect performance, and what it takes to move from recommendation to result.
Motivation by ownership.
Enjoyment of learning unfamiliar areas.
Readiness to take on progressively more complex responsibilities.

Skills

Advanced Excel
Complex datasets analysis
Data validation
Trend investigation
Commercial implications analysis
Problem structuring
Assumption testing
Stakeholder coordination
Risk identification
Presentation development
Dashboard creation
Briefing note preparation
Leadership updates
Technology adoption support
Process improvement identification
PowerPoint
Power BI
SQL
Databricks
Salesforce
Jira
Azure DevOps
Microsoft Copilot

Location

Toronto, Ontario

Work Type

Hybrid

Experience Level

Senior Analyst

Salary/Compensations

Benefits

Competitive compensation
Incentive and bonus plans
Total rewards package prioritizing mental, physical, and financial well-being
Professional learning investment
Access to Altus Intelligence Academy (over 150,000 hours of learning content)
Flexibility to align work location to the needs of the work (Activity-Based Work model)

About the Company

At Altus Group, commercial real estate expertise, data, and technology come together to shape how the industry operates.
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process.
If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.
Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.
We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

Equal Opportunity

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process.
If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.