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About the Role

This role supports Wealth businesses across Canada in using social media confidently and compliantly. You will act as a regulatory and policy subject matter expert, providing guidance and executing surveillance and review activities aligned with internal standards and Canadian regulatory expectations. The role also supports ongoing program evolution, focusing on requirements from the Canadian Investment Regulatory Organization (CIRO) and TD Brand Standards.

Responsibilities

Review and approve social media profiles, posts, and communications for Registrants and/or client-facing Wealth employees.
Conduct proactive social media monitoring and spot checks across Wealth businesses.
Apply judgment and regulatory knowledge to assess materials and provide clear, actionable guidance.
Enable advisors and leaders through education and coaching, including providing direction on deficiencies, building job aids, and delivering training.
Collaborate with Wealth Compliance and other Subject Matter Experts to evaluate complex items and resolve issues.
Own and drive remediation of findings or deficiencies identified through surveillance, audits, or risk issues.
Maintain strong knowledge of applicable regulatory and compliance requirements, developments, and industry trends.
Contribute to strategies, tactics, and training that support compliance/business objectives.
Support the implementation and continuous improvement of reporting, programs, processes, policies, and surveillance tools.
Contribute to the team's success by encouraging open communication, innovation, teamwork, and professionalism.
Contribute to a positive working environment.
Actively participate in the performance management process and meet professional/personal development objectives.
Actively participate in regular meetings and coaching sessions.
Provide guidance, support, and coaching to other team members.

Requirements

Successful completion of the Supervisor Exam (SE) is mandatory.
Two years of relevant experience working for an Investment Dealer or an entity governed by a recognized self-regulatory organization is mandatory.
Sound working knowledge of CIRO, OSC, and Provincial Securities Commission or other regulatory bodies' rules/guidance as they pertain to Marketing.
Sound working knowledge on Wealth businesses.

Skills

Strong English writing, editing, and quality-control skills.
Ability to translate policy/regulatory requirements into clear, advisor-friendly guidance.
Ability to work closely within a team environment to meet shared Service Level Agreements.
Strong communication, facilitation, and stakeholder-management skills.
Comfortable delivering training, coaching, and constructive feedback to advisors and leaders.
Highly motivated, results-oriented individual.
Detail-oriented and proficient in managing a high volume of data.
Demonstrated ability to work efficiently, manage, and prioritize multiple tasks with tight deadlines.
Strong ability to apply judgment in identifying potential issues or questionable items.
Strong problem-solving skills.
Strong organizational and time management skills.
Strong familiarity with major social media platforms (e.g., LinkedIn, X) and their compliant use.
Demonstrated initiative and sound judgment.
Continuous-improvement mindset.
Comfort taking ownership of outcomes in a fast-paced environment.

Location

Toronto, Ontario, Canada

Work Type

Full-time

Experience Level

Two years of relevant experience

Education Level

Successful completion of CSC and CPH would be considered an asset.
Successful completion of the Supervisor Exam (SE) is mandatory.

Salary/Compensations

$59,500 - $84,000 CAD

Benefits

Growth opportunities and skill development
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Online learning platform
Variety of mentoring programs
Training and onboarding sessions

About the Company

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world.
More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
TD is deeply committed to being a leader in client experience.
We believe that all colleagues, no matter where they work, are client facing.
Together, we are reimagining what banking can be for our clients, colleagues, and communities.

Equal Opportunity

TD is committed to providing fair and equitable compensation opportunities to all colleagues.
We're committed to providing the support our colleagues need to thrive both at work and at home.
We foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
Here at TD, we hire and develop the best.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.