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About the Role
You will translate strategic priorities into enterprise capabilities, target operating models, and transformation initiatives, working at the intersection of business architecture, enterprise transformation, and strategic execution. This role supports millions of customers across numerous markets and aims to accelerate progress towards AI-enabled, platform-led, and Agentic Banking.
Responsibilities
- Translate Digital Platforms strategy into executable business architecture, operating models, and transformation initiatives.
- Solve ambiguous enterprise problems using structured consulting approaches and hypothesis-driven thinking.
- Benchmark industry trends, emerging technologies, and leading practices to inform Digital Platforms evolution.
- Establish enterprise capability roadmaps aligned to long-term Digital Platforms transformation priorities.
- Define target operating models that improve alignment across customer strategy, business capabilities, platforms, and technology.
- Develop business cases, commercial assessments, and prioritisation frameworks to support investment decisions.
Requirements
- Substantial experience in management consulting, enterprise strategy, business architecture, or large-scale transformation.
- Demonstrated delivery of complex enterprise-wide strategic initiatives within financial services or another highly regulated industry.
- Ability to influence executive stakeholders and coordinate cross-functional programmes across Product, Technology, Design, Data, and Business.
- Comfortable with building operating models, business capabilities, and strategic roadmaps that translate strategy into execution.
- Ability to apply structured problem solving, hypothesis-driven analysis, and commercial thinking to inform decisions.
- Knowledge of AI-enabled transformation, platform modernisation, intelligent automation, or digital banking platforms.
Location
- UK
Work Type
- Full-time
Experience Level
- Experienced professional
Benefits
- Tailored professional development opportunities
- Competitive pay and benefits package
- Private healthcare for all UK-based employees
- Enhanced maternity and adoption pay and support when you return to work
- Contributory pension scheme with a generous employer contribution
About the Company
- HSBC is one of the largest banking and financial services organisations in the world, with a network covering more than 50 countries and territories.
- The company aims to be where the growth is, enabling businesses to thrive and economies to prosper, and helping people fulfil their hopes and realise their ambitions.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve.
- HSBC is dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.