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About the Role
As an Underwriting Associate at AIG, you will play a key part in transforming how we help customers manage risk. This role offers an opportunity to grow your skills and experience as a valued member of the Operations Underwriting Support team, which provides essential support to underwriters in the administration and servicing of commercial lines policies.
Responsibilities
- Support underwriters across multiple profit centers, internal teams, and outsourced service providers in quotation, bind, and issuance processes throughout the policy lifecycle.
- Serve as the key onshore contact and subject matter expert for policy lifecycle support.
- Interact with external customers to follow up on or query closings.
- Liaise with internal collections teams to address unallocated cash queries.
- Ensure adherence to internal governance, compliance procedures, policies, and guidelines.
- Participate in operational audits, disaster recovery, and business continuity exercises as required.
Requirements
- Experience as an underwriting associate in general insurance.
- Exposure to commercial lines products is a distinct advantage.
- Ability to anticipate client needs (internal and external) and act proactively.
- Solid proficiency in MS Word, Excel, and PowerPoint.
- Proven ability to manage multiple concurrent issues and deliver according to customer expectations.
- Excellent stakeholder management skills.
- Excellent English communication skills, both written and verbal.
- Excellent problem-solving, troubleshooting, and analytical skills.
- Ability to work collaboratively with a diverse range of constituencies and groups.
- Solid relationship management skills.
Skills
- MS Word
- MS Excel
- MS PowerPoint
- Stakeholder Management
- Communication (Written and Verbal)
- Problem Solving
- Troubleshooting
- Analytical Skills
- Collaboration
- Relationship Management
Location
- Australia
Work Type
- Onsite
Experience Level
- Underwriting Associate
Benefits
- Total Rewards Program: a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.
About the Company
- AIG is a global leader in commercial and personal insurance solutions, with one of the world's most far-reaching property casualty networks, operating in over 70 countries and jurisdictions.
- The Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all processes, systems, and operations, ensuring globally consistent end-to-end services.
- AIG is committed to reimagining insurance to make a bigger difference, supporting individuals, businesses, and communities in managing risk, responding to uncertainty, and discovering new potential.
- The company invests in its people through continuous learning and development in a culture that celebrates diversity and individual growth.
- AIG fosters a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups (ERGs).
Equal Opportunity
- AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.