Junior Account Manager – Events Industry | Full Training Provided
Business Show Media Ltd · CA
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About the Role
Business Show Media is seeking an organised, personable, and commercially minded Junior Account Manager to join their Toronto team. This role offers full training and ongoing mentoring, making it an excellent opportunity for individuals looking to enter account management, client services, or the events industry.
Responsibilities
- Manage the onboarding process for new exhibitors.
- Build and maintain positive client relationships.
- Coordinate contracts, documentation, and important deadlines.
- Communicate with clients via telephone and email.
- Support clients with event preparations and requirements.
- Follow up on outstanding documentation and payments.
- Handle client queries and resolve issues professionally.
- Work closely with Sales, Marketing, and Operations teams.
- Maintain accurate client information within the CRM.
- Support exhibitors during live events.
- Ensure clients receive a high standard of service throughout their journey.
Requirements
- Experience in administration or office support.
- Experience in reception or front-of-house.
- Experience in customer service or client support.
- Experience in hospitality or retail.
- Experience in sales coordination.
- Experience in account administration.
- Professional and confident communication skills.
- Highly organised with excellent attention to detail.
- Ability to manage multiple priorities.
- Proactive and willing to take ownership.
- Friendly and confident in building relationships.
- Eagerness to learn and develop professionally.
Location
- Downtown Toronto, Canada
Work Type
- Office-Based
- Full-time
Experience Level
- Junior
Salary/Compensations
- $50,000 – $60,000 CAD Basic + Commission
Benefits
- Full training and ongoing mentoring
- Clear career progression opportunities
- Exposure to international events and exhibitions
- Opportunities to develop commercial and client management skills
- A collaborative, professional office environment
- Team events and international travel opportunities
About the Company
- Business Show Media operates international business exhibitions.