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About the Role
The Parts Outside Sales Manager is responsible for leading and supporting a team of Outside Sales Representatives within the Hunter Truck Parts Department. This role ensures consistent sales growth through effective team management, strategic lead assignment, performance tracking, and data-driven decision-making. The Parts Outside Sales Manager acts as the central liaison between the sales team, branch operations, and leadership to align regional sales initiatives with company objectives.
Responsibilities
- Supervise, coach, and develop a team of Outside Sales Representatives across assigned branches or territories.
- Establish clear sales targets, monitor performance, and provide ongoing feedback and guidance.
- Conduct regular sales meetings to review progress, discuss opportunities, and address challenges.
- Ensure alignment between Outside Sales and internal branch operations to enhance customer experience and order efficiency.
- Work with Paccar dedicated fleet reps and Hunter sales team to grow and monitor PACCAR fleet sales, including managing retail pricing and assisting in the fleet bid process.
- Develop and execute regional sales strategies to achieve revenue and margin goals.
- Identify new business opportunities and support the sales team in securing and developing accounts.
- Analyze market trends, customer feedback, and competitive activity to inform sales tactics and promotional efforts.
- Collaborate with marketing and parts management teams on promotions and initiatives.
- Track individual and regional sales performance using CRM and internal reporting tools.
- Monitor sales trends and generate reports highlighting performance against goals, growth opportunities, and gap analysis in sales.
- Maintain accurate customer and sales data to ensure visibility of the team’s progress and productivity.
- Accurately calculate and process monthly commission reports for the Outside Sales team.
- Verify that commission structures are aligned with company policy and that all transactions are properly recorded.
- Coordinate with Payroll on commission-related adjustments, inquiries, and approvals.
- Assign new sales leads and opportunities to the Outside Sales team based on territory, customer potential, and workload balance.
- Monitor lead progress to ensure timely follow-up and closure.
- Support the team in re-engaging dormant or inactive accounts to drive incremental growth.
- Work closely with regional management, branch leadership, and corporate departments to ensure consistent communication and execution of sales strategies.
- Partner with the Credit Department and Operations teams to resolve account or fulfillment issues.
- Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment.
Requirements
- Five+ years of experience in sales or sales management within the heavy-duty truck parts or automotive aftermarket industry.
- Proven success in managing a regional sales team and achieving growth targets.
- Ability to travel regionally as required.
- Valid Driver's License required; must meet company insurability standards.
Skills
- Leadership and Team Development
- Strategic Planning and Execution
- Sales Data Analysis and Reporting
- Customer Relationship Management
- Accountability and Results Orientation
- Collaboration and Cross-Functional Communication
- Proficient in CRM systems, Microsoft Excel, and reporting tools.
- Excellent communication, leadership, and organizational skills.
- Strong analytical skills with the ability to interpret sales data and develop actionable insights.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Location
- Northwest Region - Buffalo, NY
- Rochester, NY
- Syracuse, NY
- Utica, NY
- Owego, NY
- Scranton, PA
Work Type
- Full-Time
- Monday through Friday, 8:00am - 5:00pm
Experience Level
- Exempt
- Five+ years of experience in sales or sales management
Education Level
- Bachelor’s degree in Business Administration, Sales, or related field preferred (or equivalent experience).
Salary/Compensations
- $95,000 to $115,000 per year
Benefits
- Travel required three to five days each week, typically not requiring overnight stays.
- Attending industry events by air occurs two to five times annually and may require overnight stays.
About the Company
- At Hunter Truck, our people are the driving force behind our success.
- As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact.
- With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.
- Come build your career with a team that invests in you from day one.
Equal Opportunity
- Hunter Truck is an Equal Opportunity Employer.
- We celebrate diversity and are committed to building an inclusive workplace for all employees.