Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Vice President, Operations (Hospitality & Merchandising) | Legends Global - New York Yankees role.

Rezi rewrites your resume against ASM Global's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Vice President, Operations (Hospitality & Merchandising) | Legends Global - New York Yankees posting at ASM Global — free, in seconds.

About the Role

As Vice President, Operations (Hospitality & Merchandising), you will own the strategic direction, operational excellence, and financial performance of all food, beverage, and retail merchandise programs on behalf of Legends Global and the New York Yankees at Yankee Stadium. This role drives innovation, revenue growth, and best-in-class service, ensuring every culinary offering, premium dining touchpoint, mobile order, and team store interaction strengthens the connection between fans and the franchise.

Responsibilities

Own full P&L responsibility, including budgeting, forecasting, cost controls, and revenue growth.
Develop and execute a long-term food & beverage and merchandising strategy aligned with organizational goals.
Establish KPIs and performance standards tied to revenue, service, and efficiency, and provide reporting and insights to the client and senior leadership on performance and growth opportunities.
Lead all food & beverage and retail/merchandising operations across game days and special events, including premium dining, suites, clubs, concessions, team stores, warehouse, and logistics.
Drive operational excellence in speed of service, quality, safety, and guest satisfaction.
Elevate the end-to-end fan experience through innovative hospitality and retail programs, leveraging technology and data analytics to sharpen operations and consumer insights.
Lead and develop a large, multi-level workforce of full-time, seasonal, and vendor teams.
Partner with HR and Legal on labor strategy, negotiations, and compliance, maintaining a constructive labor-management environment.
Serve as the visible game-day leader, modeling service excellence and engaging directly with staff, partners, and guests.
Partner cross-functionally with marketing, finance, sponsorship, and stadium operations leadership.
Negotiate and manage vendor, supplier, and licensing partnerships.
Lead all health and safety programs, fostering a culture of food and workplace safety and ensuring compliance with MLB, city, and state health and safety regulations.

Requirements

12–15+ years of progressive leadership experience in large-scale hospitality, food & beverage, retail, stadium, arena, or multi-unit operations.
Demonstrated full P&L ownership in complex, high-volume environments, with advanced financial acumen in budgeting, forecasting, labor modeling, and cost control.
Deep knowledge of food & beverage operations, premium hospitality, and retail merchandising strategy.
Experience operating within unionized workforces and supporting collective bargaining processes.
Executive-level communication, presentation, negotiation, and relationship-building skills, with experience working with high-profile clients and communicating at all levels.
Bachelor’s degree required.
MBA or advanced degree preferred.
Experience in a top-tier, nationally or globally recognized stadium or arena environment.
Background in professional sports, live entertainment, or large public venues.

Skills

Strategic vision
Operational excellence
Accountability
Innovation
Service
Integrity
Judgment
Decisive decision-making
Resilience
Composure under pressure
High energy
Hands-on leadership
Enthusiasm
Stamina
Urgency
Financial acumen
Budgeting
Forecasting
Labor modeling
Cost control
Food & beverage operations
Premium hospitality
Retail merchandising strategy
Unionized workforces
Collective bargaining
Communication
Presentation
Negotiation
Relationship-building
Data analytics

Location

Bronx, NY

Work Type

Fully on-site
Full-time

Experience Level

Vice President
12-15+ years of progressive leadership experience

Education Level

Bachelor's degree
MBA or advanced degree preferred

Salary/Compensations

$200,000–$240,000

Benefits

Annual performance bonus
Competitive total rewards package
Comprehensive health and welfare benefits
401(k) retirement savings plan
Self-managed vacation
Paid holidays
Sick time

About the Company

Legends Global is the premier partner to the world’s greatest live events, venues, and brands.
We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow.
The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.