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About the Role

The Workplace Innovation (WI) team is the research, insights, and testing arm of REWS. We use site studies, data, and pilots to evaluate office utilization, translating data into design standards, policy adjustments, and portfolio decisions. Reporting to the Director of Workplace Innovation, you will support the end-to-end execution of workplace pilots, testing new physical spaces, digital tools, and employee experiences to enable data-driven decisions.

Responsibilities

Manage full pilot lifecycles—kickoffs, workstreams, monitoring, and closeouts—keeping projects on scope, schedule, and budget.
Support the project plan. Turn concepts into projects by developing a project plan that aligns with pilot objectives.
Partner closely with key stakeholders to define success metrics and a mixed-methods approach to understand the impact and outcome of each pilot.
Run cross-functional programs. Stand up and coordinate workstreams across design, project delivery, operations, data and technology, communications, and employee engagement.
Maintain the project plan, run recurring syncs, identify dependencies, surface risks, and escalate decisions to program sponsors when necessary.
Turn data into decisions. Partner with workstream leads to synthesize quantitative and qualitative findings into insights and recommendations.
Build the pilot practice. Maintain and improve templates, trackers, and the pilot playbook and methodology; capture lessons learned; and make our approach easy for others in REWS to reuse.
Use AI to work smarter. Apply AI tools to automate tracking, analysis, summaries, and reporting, and share what works with the team.

Requirements

4+ years of experience in program or project management, workplace strategy, real estate, design research, or a related field, including 2+ years leading work through others.
Proven record of delivering complex, cross-functional projects with multiple stakeholders and competing priorities.
Excellent written, verbal, and presentation skills, with experience writing for and presenting to senior leaders.
Highly organized, with the ability to manage several pilots at different stages at once.
Comfort with ambiguity and an experimental mindset: you are as excited about a pilot that disproves an idea as one that proves it.

Skills

Slack
Google Workspace
Tableau
AI agents

Location

San Francisco
Chicago
Atlanta

Work Type

Office Flexible, 3 days/week
Full-time

Experience Level

4+ years of experience in program or project management, workplace strategy, real estate, design research, or a related field
2+ years leading work through others

Education Level

Project management certification (PMP or equivalent)
Experience with Agile and stage-gate methods

Salary/Compensations

$117,400 - $177,600 annually
$140,900 - $193,700 annually in select cities within the San Francisco and New York City metropolitan area

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work.
Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging.
As customer zero of Salesforce’s own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
We believe in equality for all.
We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.