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About the Role
This role is crucial for maintaining smooth strata operations by providing essential support across insurance renewals, debt recovery administration, and wider administrative functions. Your contribution ensures accurate and timely completion of important tasks, supporting committees, owners, and internal stakeholders.
Responsibilities
- Process and coordinate insurance renewals, maintain accurate records and documentation.
- Provide administrative support for debt recovery, assisting the team during peak periods and when additional cover is required.
- Assist with share transfers, ensuring timely and accurate processing.
- Monitor and action incoming enquiries from the shared mailbox.
- Enter and update data across systems with a high level of accuracy.
- Communicate with brokers, committees, and internal teams by phone and email.
- Manage scheme documents and keep files organised.
- Work with the branch admin team to support smooth operations across functions.
Requirements
- Strong administration experience, ideally within property or other professional services.
- Sharp attention to detail and data entry accuracy.
- Clear, professional written and verbal communication.
- Ability to adapt quickly and assist across multiple admin functions.
- Patience and professionalism when dealing with enquiries.
- Strong time management skills and the ability to juggle competing priorities.
- Must have the right to live and work in the specified location.
Skills
- Administration
- Data Entry
- Communication
- Time Management
- Problem-Solving
Location
- Australia
Work Type
- Hybrid
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Training and a pathway into other roles
- 50/50 hybrid work options
- Discounts and wellbeing programs
About the Company
- PICA Group is Australia’s leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery, and legal services.
- For over 70 years, PICA Group has enhanced community living by caring for customers' valuable assets.
- PICA Group is officially recognised as a great place to work, with 91% of employees confirming this in a recent survey.
- Company values include: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done.
Equal Opportunity
- PICA values diversity and encourages a speak up culture where people bring their whole selves to work to enhance community living for all.