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About the Role

The School of Science and Technology is seeking a highly organised and proactive Course Officer to join its School Academic Services team on a fixed-term basis. Supporting undergraduate programmes, the post holder will play a vital role in delivering high-quality academic administration and enhancing the student experience. Working closely with academic and professional services colleagues, the successful candidate will coordinate a broad range of student and programme-related activities, ensuring efficient, professional and student-focused support throughout the academic lifecycle.

Responsibilities

Manage the day-to-day administration of undergraduate programmes, acting as a key point of contact for students and staff.
Maintain accurate student records.
Coordinate student communications.
Support assessment and quality assurance processes.
Administer attendance and visa compliance requirements.
Service programme committees.
Contribute to student induction, surveys and programme reviews.
Support wider School operations.
Participate in university-wide student and academic administration activities.

Requirements

Educated to degree level or possess equivalent experience.
Excellent organisational, communication and customer service skills.
Experience working in a busy administrative environment.
Experience managing competing priorities.
Experience providing accurate, high-quality support.
Confident using a range of IT systems and databases.
Strong problem-solving abilities.
Ability to work effectively both independently and collaboratively.

Skills

Organisational skills
Communication skills
Customer service skills
IT systems proficiency
Database proficiency
Problem-solving abilities
Independent work
Collaborative work
Higher education administration (advantageous)
SITS (advantageous)
Virtual learning environments (advantageous)

Location

City St George’s

Work Type

Fixed-term basis

Experience Level

Not specified

Education Level

Degree level or equivalent experience

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
The University of business, practice and the professions.

Equal Opportunity

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.