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About the Role

The Workforce Development Team manages the enquiry-to-enrolment process for Continuing Professional Development (CPD) modules and City Health short courses. This role oversees the day-to-day operations of the team, including line management, staff development, and coordination of CPD modules and short courses. It plays an important role in developing external relationships, supporting strategic objectives, and ensuring an excellent student and stakeholder experience.

Responsibilities

Oversee the day-to-day operations of the Workforce Development Team.
Manage staff development.
Coordinate CPD modules and short courses.
Manage relationships with NHS Trusts.
Monitor contractual spend.
Produce financial and management reports.
Support business development activities.
Oversee student administration, applications, and enrolments.
Contribute to the development of the CPD Hub.
Maintain course information across digital platforms.
Organise recruitment and showcasing events.

Requirements

Experience of leading and managing a team.
Experience working in a busy, customer-focused environment.
Experience building effective relationships with a range of internal and external stakeholders.
Experience within higher education is essential.
Experience working with NHS Trusts is essential.
Excellent communication and interpersonal skills.
Strong organisational abilities.
Accuracy and attention to detail.
Ability to analyse problems and identify solutions.
Confidence using IT systems, spreadsheets, and databases.
Ability to produce reports.

Skills

Communication skills
Interpersonal skills
Organisational skills
IT systems
Spreadsheets
Databases

Location

City St George's, University of London
Clerkenwell campus
Tooting campus

Work Type

Full-time
Hybrid working may be available

Experience Level

Team leadership experience
Management experience

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
It brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Equal Opportunity

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.