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About the Role
This role is a chance to make your mark in a business with strong people and customer focus. You’ll combine leadership, relationship building, and technical solution delivery as part of the Microsoft 365 Centre of Excellence across Australia. The Microsoft 365 Specialist plays a key role as the technical escalation point, delivering a first-class experience for Modern Workplace services consumers, and guiding business and customers towards adoption and continuous improvement with the Microsoft 365 stack. Focus on Microsoft 365 enablement and productivity outcomes, including workloads spanning data, files, communications, collaboration, security, and identity and access management.
Responsibilities
- Deliver a first-class experience for consumers of Modern Workplace services.
- Guide business and customers towards adoption and continuous improvement with the Microsoft 365 stack.
- Focus on Microsoft 365 enablement and productivity outcomes.
- Manage workloads spanning data, files, communications, and collaboration.
- Manage security and identity and access management.
Requirements
- Must be an Australian Citizen.
- Previous experience in an ICT Professional Services organisation.
- Extensive hands-on experience as a Microsoft 365 Engineer.
- Extensive knowledge of core collaboration services in Office 365 including Exchange Online Mailbox Management, Exchange Online Protection, Microsoft Teams, SharePoint Online, and OneDrive for Business.
- Extensive knowledge of core AzureAD identity management and related objects including Users, Traditional Groups (Security, Distribution), Office 365 Groups, Devices, and Guest Users (External Users).
- Working knowledge of AzureAD identity and authentication technologies including Azure AD Connect, Password Hash Sync, Pass-thru Authentication, Seamless SSO, ADFS, Azure MFA, and SSPR.
Skills
- Microsoft 365
- Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
- Modern business collaboration tools (Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.)
- Collaboration and video conferencing solutions (Teams, Poly, Cisco and Zoom)
- Competitor solutions in IT platforms
- Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint)
Location
- Sydney
- Adelaide
- Brisbane
- Melbourne
Work Type
- Full-time
Experience Level
- Extensive hands-on experience as a Microsoft 365 Engineer
Benefits
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes
- Great employee discounts and financial wellbeing benefits
- Wellbeing support
About the Company
- Datacom combines technology, expertise, and talented people to help organisations thrive in a rapidly changing world.
- One of Australasia's leading technology providers.
- Works with customers across industries to solve real-world problems and deliver meaningful outcomes.
- Committed to creating meaningful outcomes for customers, communities, and each other.