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About the Role
The Manager, Strategy will lead the implementation of the NSW Ombudsman’s Strategic Plan and coordinate associated initiatives and governance across the organisation. The role will also lead on the development of strategic papers and cross-office collaborations, such as office submissions to parliamentary inquiries or strategic internal advice.
Responsibilities
- Lead implementation of the NSW Ombudsman’s Strategic Plan.
- Coordinate associated initiatives and governance across the organisation.
- Lead the development of strategic papers.
- Lead cross-office collaborations, such as office submissions to parliamentary inquiries or strategic internal advice.
Requirements
- High level of knowledge, skills and experience in strategy leadership, implementation and governance, as well as policy development.
- Highly effective communication and presentation skills.
- Ability to work with diverse stakeholders.
- Ability to lead the preparation of reports or documentation.
- Intellectually curious with a strong capacity for identifying innovative and strategic improvement opportunities.
- Experience using data insights to support and improve service delivery.
- Experience in a supervisory or team leadership role.
- Appropriate tertiary qualifications or demonstrated equivalent professional experience.
- Covering letter (max 2 pages) highlighting your claims for the role and which role you are applying for.
- CV outlining your skills, knowledge, and experience as relevant to this role.
- Short listed candidates will be subject to security and other vetting processes.
- Employment is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
Skills
- Strategy leadership
- Strategy implementation
- Strategy governance
- Policy development
- Communication
- Presentation
- Stakeholder management
- Report preparation
- Documentation preparation
- Innovative thinking
- Strategic improvement identification
- Data insights utilization
- Supervisory experience
- Team leadership
Location
- Sydney CBD
Work Type
- Hybrid
- Flexible working
- Ongoing
- Temporary
- Full-time
- Part-time
Experience Level
- Managerial
- Leadership
Education Level
- Appropriate tertiary qualifications or demonstrated equivalent professional experience
Salary/Compensations
- Up to $202,453
- Salary ($154,231 - $178,369)
- Employer's contribution to superannuation
- Annual leave loading
Benefits
- Competitive salary
- Future growth opportunities
- Flexibility
- Hybrid working capacity
- Work-life balance
- 35-hour work week
- Management skills utilization
- Mentorship skills utilization
- Close to public transport
- Great team environment
- Great culture
- Fitness passport
- Adjustments including alternative formats to the recruitment process for candidates including individuals with disability
About the Company
- Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair.
- We are the organisation that shines a light on serious wrong conduct in the delivery of government services.
- Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.
- Our scope is broad, covering services for vulnerable families, local councils, correctional and youth justice centres, education, environment protection and public transport.
- We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services.
- We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.
- We are committed to providing a range of career development opportunities.
- We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.
Equal Opportunity
- The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve.
- We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability.
- We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.
- We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability.
- The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network.
- We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.