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About the Role
Premier and newly expanding Health Club in Harlem, NYC is looking to hire a Front Desk Supervisor to assist the General Manager with front desk operations.
Responsibilities
- Manage employee workflow, create team schedules, and delegate tasks.
- Assess employee work performance and identify areas for improvement.
- Ensure front desk staff meet business goals, deadlines, and performance standards.
- Train and onboard new hires to ensure they understand their roles.
- Set goals for employees and ensure compliance with company plans and objectives.
- Sell memberships.
- Perform inventory tracking.
- Address member needs.
Requirements
- Computer skills required to learn our POS System.
- Must have a passion for Fitness.
- Must have at least 2 years of customer service experience.
Skills
- Customer Service
- POS System
- Inventory Tracking
- Sales
Location
- Harlem, NYC
Work Type
- Full-time
Experience Level
- 2+ years Customer Service experience
Benefits
- All Access Membership Benefit
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Training & development
About the Company
- Premier and newly expanding Health Club in Harlem, NYC.