Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Staff Strategic Operations Program Manager - GTM role.
Rezi rewrites your resume against Mercury's job description. Free.
Tailor your resume to this Staff Strategic Operations Program Manager - GTM role.
Rezi rewrites your resume against Mercury's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Staff Strategic Operations Program Manager - GTM posting at Mercury — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Staff Strategic Operations Program Manager - GTM posting at Mercury — free, in seconds.
About the Role
Mercury builds the financial stack for ambitious businesses. This role owns the program end-to-end, sitting on the Strategic Operations team and embedded with GTM leadership to build and run the integrated plan for the GTM Engine.
Responsibilities
- Own the program, building and running the integrated plan for the GTM Engine across Growth Product, Growth Marketing, Revenue, and GTM Data, including milestones, dependencies, critical path, and inter-team handoffs.
- Maintain a living RAID log and decision log with clear owners, proactively identifying and addressing issues that impact dependent campaigns.
- Drive decisions through ambiguity by clarifying ownership, surfacing tradeoffs, and utilizing productive conflict to reach optimal outcomes.
- Prepare GTM Review materials to ensure leadership focuses on decision-making rather than status reconstruction.
- Build the operating system for GTM, designing planning cycles, reviews, and launch-readiness checks.
- Make the GTM engine legible through dashboards, written updates, and a single source of truth accessible to various roles.
- Develop automation and agentic flows to enhance program efficiency and quality.
Requirements
- 7+ years of experience running cross-functional programs, preferably in B2B SaaS or fintech.
- GTM systems fluency, with experience working closely with CRMs, lifecycle management tools, CDPs, or attribution stacks.
- Demonstrated structured thinking to synthesize disparate inputs into a cohesive picture and identify necessary decisions.
- Strong structured communication skills.
- A bias for action, proactively addressing unowned next steps and seeking out necessary information.
- Low ego, comfortable in a behind-the-scenes role.
- AI fluency, with a track record of automating personal work.
Skills
- Cross-functional program management
- GTM systems (CRM, lifecycle, CDP, attribution)
- Structured thinking
- Structured communication
- Bias to action
- AI automation
Location
- US employees in New York City
- US employees in Los Angeles
- US employees in Seattle
- US employees in the San Francisco Bay Area
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area
- Canadian employees (any location)
Work Type
- Full-time
Experience Level
- 7+ years
Salary/Compensations
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $199,900—$249,900 USD
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $179,900—$224,900 USD
- Canadian employees (any location): $189,000—$236,200 CAD
Benefits
- Base salary
- Equity (stock options/RSUs)
About the Company
- Mercury builds the financial stack for ambitious businesses: banking, cards, payments, credit, and the financial workflows that run on top of them.
- The go-to-market organization spans Revenue, Marketing, Growth Product, and GTM Data, comprising over 200 people.
- The company is building a shared GTM Engine to provide a unified customer view, log every touchpoint, ensure trusted attribution, and enable cross-channel campaign targeting.
Equal Opportunity
- Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer.
- All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
- The company is committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
- If assistance or accommodation is needed, applicants should inform their recruiter once contacted about a role.