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About the Role
We're seeking a detail-oriented Administrative Support Specialist to support employee benefit programs, including HSAs, FSAs, and reimbursement accounts. This role combines administrative support, claims processing, data entry, and customer service to ensure accurate account management and an exceptional member experience. It's an excellent opportunity for someone looking to grow within a stable, employee-owned organization.
Responsibilities
- Process HSA, FSA, and reimbursement claims accurately and efficiently.
- Review and track claims, reimbursements, and account transactions.
- Respond to member inquiries regarding account balances, claims status, and benefit plans.
- Assist users with online account access and troubleshooting.
- Perform data entry and maintain accurate records and documentation.
- Handle incoming/outgoing mail and general office administration.
- Maintain confidentiality and compliance with privacy regulations.
- Support special projects and process improvement initiatives.
Requirements
- 2+ years of administrative, office support, or customer service experience.
- Proficiency with Microsoft Office, especially Excel, Word, and Outlook.
- Strong organizational skills and attention to detail.
- Accurate data entry experience.
- Excellent written and verbal communication skills.
- Experience with employee benefits, HSAs, FSAs, claims processing, or HR-related functions is preferred.
Location
- Glens Falls, NY
Work Type
- Fully onsite
- Contract to Hire
Salary/Compensations
- $18.00 - $21.00/hr
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Company
- Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
- San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.