Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Program Manager - Process Development & Improvement role.

Rezi rewrites your resume against 9039 Fluid Power Sales LLC's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Program Manager - Process Development & Improvement posting at 9039 Fluid Power Sales LLC — free, in seconds.

About the Role

This role is responsible for owning how work moves through the system, warehouse, and production floor, ensuring standardization, measurement, and sustainability across subsidiaries. It sits at the intersection of Lean practice and daily operations, focusing on value stream design, labor productivity, and the pilot-to-standard process. This is a foundational hire for the company's operational excellence build-out, ensuring improvements are sustained after initial implementation.

Responsibilities

Lead end-to-end Value Stream Mapping of the order-to-ship process.
Design and document standard order-to-ship processes.
Identify waste, delay, and variability within the value stream and recommend improvements.
Ensure process designs balance customer service, throughput, labor efficiency, and scalability.
Apply warehouse and production Lean tools including 5S, standard work, visual management, and layout optimization.
Build labor productivity models to establish baseline performance by function.
Benchmark performance across sites to identify opportunity gaps and best practices.
Reduce order cycle time and labor cost per order through process redesign and constraint removal.
Apply throughput and constraint analysis to focus improvement efforts.
Establish repeatable performance baselines for cycle time, productivity, utilization, and throughput.
Ensure metrics are clearly defined, consistently calculated, and understood by operations.
Support ongoing continuous improvement by enabling fact-based problem solving.
Partner with local leaders to translate data into actionable improvements.
Lead improvement pilots in representative subsidiaries to validate process designs.
Rapidly incorporate operator and supervisor feedback to refine standards.
Ensure pilots demonstrate measurable improvements before broader rollout.
Document lessons learned to accelerate enterprise adoption.
Hand off sustainable standards to local operations with clear ownership and accountability.
Train supervisors and frontline teams on new processes and performance expectations.
Ensure improvements are embedded into daily management routines.
Verify that gains are sustained after handoff.
Communicate clearly and respectfully with operations, supply chain, engineering, and leadership teams.
Facilitate improvement workshops and working sessions.
Translate Lean concepts into practical, operator-level understanding.
Escalate risks, constraints, or resistance early with proposed countermeasures.
Adhere to all company policies, with particular focus on safety, quality, and operational discipline.

Requirements

High School Diploma or equivalent required.
5+ years of experience with Lean implementation and standard work.
Strong understanding of distribution, manufacturing, or industrial business processes (order management, procurement, inventory, service).
Demonstrated ability to design and document business processes that produce clean, structured data.
Experience working across multiple business units or subsidiaries with varying levels of process maturity.
Comfortable operating in ambiguity, spending significant time on the floor, and working without a large team beneath you.

Skills

Lean implementation
Standard work
Value stream mapping
Process design
Process documentation
Waste identification
Lean tools (5S, standard work, visual management, layout optimization)
Labor productivity modeling
Benchmarking
Throughput analysis
Constraint analysis
Performance measurement
Data analysis
Problem-solving
Pilot execution
Change management
Training
Communication
Facilitation
Workshop leadership

Location

Multiple business units or subsidiaries

Work Type

Full-time

Experience Level

5+ years of experience

Education Level

High School Diploma or equivalent
Bachelor's degree preferred

About the Company

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first.

Equal Opportunity

We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.