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About the Role
Join our team at Wilkins RV today as a front desk receptionist!
Responsibilities
- Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.
- Greet and welcome all incoming customers in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
- Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
- Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
- Perform miscellaneous administrative tasks for the sales department.
- Maintain a clean and professional appearing reception desk area and customer lounge area to ensure we are providing our customers with a professional appearing first impression.
- Ensure that the receptionist’s station is always staffed prior to leaving for any reason.
- Maintain customer traffic and the sales departments “up system”, directing incoming customers to the next available sales consultant in a prompt and professional manner.
Requirements
- Three to six months of customer service and/or training; or equivalent combination of education and experience.
- Ability to effectively greet all incoming guests and direct them to the appropriate person or department.
- Effectively handle all incoming calls – promptly and professionally.
- Successfully provide WRV staff with various administrative support needed to effectively run the company.
Location
- Bath, NY 14810
Work Type
- Full-time
Experience Level
- 3-6 months customer service experience
Salary/Compensations
- $16.50/hour - $19.00/hour
Benefits
- Medical, Dental, and Vision insurance with multiple options.
- 401K with employer match program
- Paid time-off & Sick time.
- Voluntary Benefit Program.
- Employee Referral Program.
- Employee Discount.
- RV Borrowing Program.
- Discretionary Profit Sharing.
About the Company
- We are the #1 RV Dealer in New York!
- Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.