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About the Role

We are building the next-generation search platform at Thomson Reuters, aiming to democratize knowledge construction and consumption. This platform consolidates search systems across Thomson Reuters products and services, serving millions of end users, internal agents, and search teams. As a Staff Software Engineer, you will build platform capabilities enabling product and research teams to achieve high-quality, customizable search without building it from scratch, making retrieval a plug-and-play service.

Responsibilities

Turn customer and product needs into platform capabilities, working directly with product teams, client teams, and agent builders.
Design retrieval APIs and search services with consistent contracts, tunable filtering and ranking, predictable latency, and result payloads built for agent context windows.
Make retrieval customizable by design with pluggable components for chunking, enrichment, embedding, ranking, and custom models.
Own content ingestion and indexing on the platform, including streaming pipelines, search engine configuration, and zero-downtime index changes.
Partner with Research Engineering and Applied Science to transition new retrieval techniques from experiment to supported platform capability.
Work with product and client teams to prioritize the roadmap and bring adoption feedback into the platform.
Build evaluation into the platform, including offline evaluation, search grading, LLM-as-judge scoring, and online experiments.
Own the security posture of retrieval, including multi-tenant data isolation, entitlements enforced at query time, and telemetry.
Own SLOs, observability, and on-call for developed features, driving improvements from incident reviews.
Set architectural direction and design patterns across retrieval, search services, and APIs.
Lead cross-team initiatives, set priorities, and make trade-offs between near-term product needs and long-term platform goals.
Mentor Senior and mid-level engineers and help the team use AI-assisted development effectively.

Requirements

8+ years of software engineering experience with progression to staff-level scope, including ownership of a functional area and cross-functional leadership.
A degree in Computer Science, Engineering, or a related field, or equivalent experience.
Experience building search, retrieval, or data-intensive platforms at scale, with strong distributed systems fundamentals, in a language such as Python, Java, or Go.
Track record translating customer needs into platform capabilities, working across product, engineering, and science.
Experience designing APIs and services consumed by multiple teams, with attention to contracts, versioning, and developer experience.
Operational rigor: SLOs, observability, on-call ownership, and learning from incidents.
Fluency with AI-assisted development tools.

Skills

Vespa
OpenSearch
Elasticsearch
hybrid (dense and sparse) retrieval
ranking
embedding pipelines
AI agents
agentic retrieval patterns
MCP
relevance metrics
LLM-as-judge
online experimentation
multi-tenant authentication
authorization
entitlements
operationalizing ML models
serving
promotion
monitoring

Location

New York City
San Francisco
Los Angeles
Irvine, CA
McLean, VA
Washington, DC
Ontario, Canada

Work Type

Hybrid Work Model
work from anywhere for up to 8 weeks per year

Experience Level

Staff-level scope

Education Level

Degree in Computer Science, Engineering, or a related field, or equivalent experience

Salary/Compensations

New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC: $136,000 USD - $253,000 USD
Other US locations: $118,400 USD - $219,800 USD
Ontario, Canada: $140,600 CAD - $190,600 CAD
Eligible for Annual Bonus based on enterprise and individual performance

Benefits

Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together trusted content and technology for decision-making. We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine specialized software and insights to empower professionals with data, intelligence, and solutions.
Reuters is a world leading provider of trusted journalism and news.
We are powered by 26,000 employees across more than 70 countries, fostering professional growth in flexible work environments.
We pursue objectivity, accuracy, fairness, and transparency.
We are a global business that relies on the unique backgrounds, perspectives, and experiences of all employees.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.