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About the Role

We are building the next-generation search platform to democratize knowledge construction and consumption at Thomson Reuters. This platform consolidates search systems across Thomson Reuters products and services, serving millions of end users, internal agents, and search teams into a fully managed, customizable, sovereign, and self-serve search platform. The AI Enabled Software Engineering team is seeking Senior Software Engineers to build the core of this platform: ingestion pipelines, APIs, and cloud infrastructure. This is a full-ownership role where you will design, build, test, deploy, and operate production systems at scale, using AI-assisted development as a primary tool. Senior Engineers hold design authority, share expertise, and mentor junior engineers.

Responsibilities

Design, build, and test platform services across document ingestion, search indexing, and query APIs, using Python, Java, or Go.
Build reliable pipeline components for document processing, including parsing, chunking, enrichment, and indexing, using patterns for retries, dead-letter queues, and idempotent processing.
Build self-service platform APIs for client teams to configure search systems, manage index lifecycles, and monitor ingestion health.
Design retrieval interfaces for products and AI agents with defined contracts, latency budgets, and result payloads sized for LLM context windows.
Contribute to the migration from OpenSearch to Vespa, including schema migrations and zero-downtime index promotion.
Instrument retrieval components for offline evaluation and LLM-as-judge grading to compare pipeline versions and measure search quality.
Participate in the on-call rotation and own incidents, from triage and root cause analysis to post-mortem and systemic fixes.
Add logging, metrics, and distributed tracing to components, including trace-level visibility into agentic retrieval paths, and help define SLOs.
Remove delivery friction, such as slow deployments, flaky tests, and painful local workflows, using AI-assisted tools.
Take technical direction for assigned projects, break down requirements into executable work, and mentor junior engineers.
Collaborate with TR Labs and research scientists to productionize new search capabilities like embedding models, chunking strategies, and re-ranking.
Work with client teams to understand their platform usage and translate feedback into improvements.

Requirements

5+ years of software engineering experience building and operating production backend or data infrastructure systems, with end-to-end ownership of features and components.
Strong programming skills in at least one of Python, Java, Go, or an equivalent language.
Solid distributed systems fundamentals, understanding system failures and designing for resilience.
Hands-on experience with a major cloud platform (AWS preferred) and infrastructure as code.
Operational ownership, including on-call, incident response, and observability.
Fluency with AI-assisted development tools.
Clear communication with technical and non-technical stakeholders.

Skills

Python
Java
Go
Distributed Systems
Cloud Platforms (AWS preferred)
Infrastructure as Code
On-call
Incident Response
Observability
AI-assisted development tools
OpenSearch
Elasticsearch
Vespa
Solr
Kafka
Event Streaming
AI Services Integration
Embedding Models
RAG Components
Agentic Retrieval Patterns
Search Evaluation
Relevance Experiments
Query Log Analysis

Location

New York City, NY
San Francisco, CA
Los Angeles, CA
Irvine, CA
McLean, VA
Washington, DC
Ontario, Canada

Work Type

Hybrid
Full-time

Experience Level

Senior

Education Level

Degree in Computer Science, Engineering, or a related field, or equivalent experience.

Salary/Compensations

$117,700 USD - $218,600 USD (NYC, SF, LA, Irvine, McLean, DC)
$102,200 USD - $189,800 USD (Other US locations)
$111,400 CAD - $161,400 CAD (Ontario, Canada)

Benefits

Flexible hybrid working environment
Flex My Way policies for work-life balance
Work from anywhere for up to 8 weeks per year
Continuous learning and skill development programs
Grow My Way programming
Skills-first approach
Industry competitive benefit plans
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings with company match
Tuition reimbursement
Employee incentive programs
Resources for mental, mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging
Two paid volunteer days off annually
Pro-bono consulting project opportunities
Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together trusted content and technology for decision-making. We serve professionals in legal, tax, accounting, compliance, government, and media.
Our products combine specialized software and insights to empower professionals with data, intelligence, and solutions.
Reuters is a world leading provider of trusted journalism and news.
We are powered by 26,000 employees across more than 70 countries, fostering professional growth in flexible work environments.
We are committed to pursuing objectivity, accuracy, fairness, and transparency.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.