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About the Role
As a Sales Operations Senior Manager, you will lead efforts to improve sales processes, tools, and reporting to support business growth within the Internal Firm Services practice. You will leverage influence, sound judgment, and strategic thinking to guide complex work, coach teams, and shape operational approaches for consistent execution across the sales organization. This role involves analyzing performance data, identifying process improvement opportunities, and translating market and sales priorities into practical actions to enhance efficiency and support business objectives.
Responsibilities
- Lead sales operations initiatives supporting pursuit planning, pipeline management, and revenue growth across client and market teams.
- Analyze sales performance data, forecast trends, and develop reporting to inform decision-making and resource allocation.
- Manage CRM processes, data quality, and digital sales tools to improve visibility into opportunities and activity tracking.
- Coordinate sales enablement efforts, including training materials, process guidance, and adoption of sales tools and methodologies.
- Develop process improvements to streamline sales workflows, strengthen operational efficiency, and reduce manual effort.
- Collaborate across business services, sales, and marketing functions to align go-to-market activity with business priorities.
- Advise leadership on incentive programs, compensation planning, and performance tracking using data-driven insights.
- Coach team members through complex operational issues, prioritizing work, and resolving risks affecting sales execution.
Requirements
- At least a High School Diploma or the equivalent degree.
- At least 6 years of experience in sales, marketing, or PwC experience.
Skills
- Sales operations leadership across complex programs
- Systems thinking to sales process optimization
- Clear messaging for executive stakeholders
- Coaching teams through ambiguity and shifting priorities
- Managing sales data, forecasting, and reporting tools
- Driving process improvements across client pursuit activities
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior Manager
Education Level
- High School Diploma
- Bachelor's degree
Salary/Compensations
- $91,000 - $321,500
Benefits
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
About the Company
- PwC is an equal opportunity employer.
- Learn more about how we work: https://pwc.to/how-we-work
Equal Opportunity
- All qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
- PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
- For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.
- At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.