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About the Role

Serve as the strategic and technical leader for group benefits enrollment, eligibility, and billing technology capabilities. Guide multiple products and squads, partnering with business leaders to execute a modern technology vision that simplifies processes, modernizes platforms, and strengthens data quality.

Responsibilities

Set and champion the domain-level technology strategy and architectural vision for Group Benefits enrollment and billing.
Translate business strategies into multi-year modernization plans.
Own end-to-end technology outcomes across plan setup, eligibility, enrollment, member and coverage data, billing, adjustments, payments, reconciliation, and related partner integrations.
Oversee technical design and data governance, ensuring performance, resilience, security, auditability, and financial controls.
Build and scale reusable engineering patterns, APIs, event-driven integrations, data quality controls, and automation.
Serve as the trusted escalation point for complex technical decisions, production incidents, enrollment defects, billing discrepancies, and architectural risks.
Develop, mentor, and elevate engineers, tech leads, quality engineering professionals, and future leaders.
Partner with Enrollment, Billing, Operations, Finance, Product, Distribution, Customer Service, Data & AI, and enterprise platform stakeholders.
Collaborate with business product managers and owners to define clear quarterly plans, outcomes, dependencies, controls, and commitments.
Influence funding prioritization and investment decisions using measurable business outcomes.
Drive continuous improvement in automation, SDLC maturity, cloud adoption, observability, engineering tooling, release quality, and production support.
Enable teams to apply AI and intelligent automation to reduce enrollment exceptions, improve billing issue detection, accelerate resolution, and enhance employee productivity.
Establish and uphold world-class engineering standards—CI/CD, testing, security, supportability, data quality, controls, and metrics.

Requirements

10+ years of technology or engineering experience, including demonstrated success leading strategy, architecture, and delivery for complex enterprise platforms.
Proven track record modernizing legacy systems and delivering platform engineering, process automation, and operational improvements at enterprise scale.
Strong knowledge of group benefits, employee benefits, insurance, or adjacent financial-services domains; direct experience with eligibility, enrollment, billing, payments, or reconciliation is strongly preferred.
Deep technical expertise across distributed systems, cloud architectures, APIs, integration patterns, data platforms, event-driven design, security, and modern engineering practices.
Demonstrated ability to improve data quality, financial accuracy, operational controls, resilience, and customer outcomes across complex business processes.
Ability to shape long-term technology strategy, influence architectural direction, manage investment tradeoffs, and lead through ambiguity and organizational change.
History of building high-performing, inclusive engineering cultures that attract, grow, and retain exceptional technical talent.
Strong executive-level communication, with the ability to align senior leaders, business and technology partners, and cross-functional teams around measurable outcomes.
Must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Skills

Group benefits
Employee benefits
Insurance
Financial services
Eligibility
Enrollment
Billing
Payments
Reconciliation
Distributed systems
Cloud architectures
APIs
Integration patterns
Data platforms
Event-driven design
Security
Modern engineering practices
Data quality
Operational controls
Resilience
Automation
AI
Intelligent automation
CI/CD
Testing
Supportability
SDLC maturity
Cloud adoption
Observability
Engineering tooling
Release quality
Production support

Location

Holmdel, NJ
Bethlehem, PA
New York, NY

Work Type

Hybrid

Experience Level

10+ years of technology or engineering experience
Demonstrated success leading strategy, architecture, and delivery for complex enterprise platforms
Proven track record modernizing legacy systems
Experience delivering platform engineering, process automation, and operational improvements at enterprise scale

Salary/Compensations

$155,340.00 - $255,210.00

Benefits

Support and flexibility to achieve professional and personal goals
Skill-building
Leadership development
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
Benefits apply to full-time eligible employees.
Interns are not eligible for most Company benefits.

Equal Opportunity

Guardian is an equal opportunity employer.
All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com.
Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B).