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About the Role
Vivmark Residential is searching for a Concierge to manage front desk operations, set new standards for quality, and ensure residents experience luxury living. This role is key to redefining apartment living experiences by providing top-notch customer service and acting as the welcoming face of the company.
Responsibilities
- Monitor foot traffic.
- Provide top-notch customer service.
- Implement programs to address resident satisfaction.
- Maintain company customer service standards.
- Serve as a point of contact, offering assistance, information, and personalized recommendations.
- Partner with the leasing office and maintenance team to create a great experience for prospects, the move-in/move-out process, and current residents.
Requirements
- High School diploma or equivalency (GED) required.
- 1+ years of related experience in a hotel, retail or restaurant is preferred.
- Proficiency in using administrative software and Microsoft Office Suite.
- Mobility to walk the property and maneuver packages/deliveries.
Skills
- Customer Service
- Communication skills (in-person and over the phone)
- Writing abilities
- Speaking abilities
- Time management
- Patience
- Organization
Location
- Yonkers, New York
Work Type
- Part-time
- Overnight
Experience Level
- 1+ years of related experience
Education Level
- High School diploma or equivalency (GED)
Salary/Compensations
- $45,500.00 - $63,000.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with company match
- Paid vacation
- Company holidays
- Exclusive team member housing discounts
About the Company
- Vivmark Residential exists to set the mark for what home can be.
- Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences.
- Vivmark's vision is to be the most trusted and best-performing rental housing company in America.
- Vivmark is an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US.
- Vivmark invests in team members’ growth, development, and capabilities.
Equal Opportunity
- Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
- Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
- Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.