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About the Role
As a Photography Manager, you will lead a team of 8-10 photographers, ensuring clients receive top-tier media including high-quality photography. You will ensure the photography team consistently meets all appointment deadlines and upholds the highest quality standards. The ideal candidate has a sharp eye for detail, advanced technical skills, and outstanding communication abilities essential for effectively managing remote teams. You will be a key liaison, working closely with clients, our sales team, logistics, and the broader creative department.
Responsibilities
- Lead, manage, and coach a team of 8-10 photographers, ensuring high performance, adherence to brand standards, and continuous skill improvement.
- Optimise workflows and conduct regular quality audits to maintain high-quality media output and efficient service delivery.
- Act as the primary technical point of contact, troubleshooting equipment and software issues, and coordinating with IT support.
- Drive customer satisfaction by promptly addressing client inquiries and coordinating seamlessly with logistics, sales, and customer support.
- Monitor KPI performance and scorecards regularly to identify and implement areas for improvement.
- Collaborate with product and sales to ensure we are delivering the best results for our clients.
- Attend appointments with Photographers to provide coaching, learn new techniques or best practices to share with the team.
- Occasional interstate travel is required.
Requirements
- Bachelor degree qualification.
- +5 years of direct operations management experience, including remote management of 6 or more employees.
- Exceptional communication and team engagement skills, particularly with remote teams.
- Strong attention to detail, commitment to quality, and expertise in analysing KPIs and performance metrics.
- Dedication to outstanding customer service and client satisfaction.
- Flexibility for fieldwork travel and availability for evening/weekend work as required by client needs.
- Must possess a current and valid driver’s license with no restrictions.
Skills
- Leadership
- Technical photography expertise
- Customer service
- Communication
- Workflow optimization
- Quality auditing
- KPI performance monitoring
- Client relations
Location
- Sydney
Work Type
- In-office
- Monday through Friday
- Fieldwork travel
Experience Level
- Operations management experience
Education Level
- Bachelor degree
Benefits
- Career growth opportunities
About the Company
- Domain is one of Australia’s most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market.
- Domain has joined forces with CoStar Group, a global leader in real estate information, analytics, and online marketplaces to take the next big leap in property technology and data innovation.
- As part of CoStar Group, an S&P 500 company with more than 35 years of experience transforming how people understand and transact real estate, Domain is entering an exciting new era of growth.
- CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces.
- This is a rare opportunity to join a world-class research team at the intersection of two powerful brands - Domain’s local market expertise and CoStar’s global scale and technology - as we build the future of real estate intelligence together.
Equal Opportunity
- Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
- We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.
- CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.