Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Rental Sales Agent role.
Rezi rewrites your resume against Europcar's job description. Free.
Tailor your resume to this Rental Sales Agent role.
Rezi rewrites your resume against Europcar's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Rental Sales Agent posting at Europcar — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Rental Sales Agent posting at Europcar — free, in seconds.
About the Role
Europcar is seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join their Western Sydney Airport team.
Responsibilities
- Greet and assist customers in renting vehicles based on their preferences and needs.
- Process rental agreements accurately and efficiently.
- Promote and upsell additional products and services.
- Address customer inquiries and concerns promptly and professionally, with a service-first approach.
- Achieve or exceed individual and team sales targets.
- Inspect vehicles before and after rental periods, noting any damages.
- Maintain knowledge of current promotions, services, and products to assist with sales efforts.
- Build strong customer relationships to encourage repeat business and referrals.
- Detail and clean vehicles to business quality standards.
- Refuel and transport vehicles.
Requirements
- Previous experience in sales, customer service, or retail.
- Car rental experience is highly desirable.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Confident using computer systems and technology.
- Ability to work efficiently in a fast-paced, high-pressure environment.
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays.
- Valid Australian driver's license with a clean driving record.
- Full working rights in Australia (current and ongoing).
- A positive, proactive, and team-oriented attitude.
Skills
- Sales
- Customer Service
- Communication
- Interpersonal Skills
- Computer Systems
- Technology
Location
- Western Sydney Airport
Work Type
- Full-time
Salary/Compensations
- Competitive hourly rate + shift loadings + uncapped incentives
Benefits
- Boost your income with our performance-based incentive program
- Six weeks' employer-paid parental leave (in addition to government entitlements)
- Ongoing training and career development opportunities
- Global brand opportunities across AU/NZ and beyond
- Access same-day pay through our financial wellbeing partner
- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
- 24/7 wellbeing support via EAP and the Calm App
About the Company
- Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe.
- They help to change the way people move by delivering simple, seamless, innovative solutions that make mobility easy, enjoyable, and increasingly eco-friendly.
- They offer a wide range of car and van rental services for individuals and businesses, with a fleet of over 280,000 vehicles, including an increasing share of electric vehicles.
- Their brands include Europcar®, Goldcar®, Fox-Rent-A-Car®, and Euromobil®, addressing differentiated needs.
- The Group also operates the 'myEuropcar' platform for vehicle subscription.
- Customer satisfaction is at the heart of the Group's ambition, supported by over 9,000 employees across a network in over 130 countries.