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About the Role
TileBar is seeking an HR Operations Coordinator to support the systems, processes, and data that keep our HR operations running smoothly. This person will be a resource for employees and managers, help maintain accurate information in Dayforce, and turn HR data into useful reporting for leaders and partners across the business. The person in this role will report to the Total Rewards and Analytics Manager and support other areas of the department as needed, including Learning and Development and Recruiting.
Responsibilities
- Respond to employee and manager questions about HR processes, policies, benefits, and systems, using our ticketing platform to document requests, track progress, and ensure timely follow-up.
- Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
- Maintain accurate employee records and handle sensitive information with care and discretion.
- Identify recurring questions or process gaps and help create clearer resources and more efficient workflows.
- Serve as a key resource for Dayforce, helping users navigate the system, troubleshoot issues, and maintain data quality.
- Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with a particular focus on requests from Finance.
- Use Excel to organize, reconcile, and analyze data; investigate discrepancies and explain findings in a clear, practical way.
- Assist with annual open enrollment, employee communications, enrollment questions, and coordination with our benefits broker and vendors.
- Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
- Support the annual compensation planning cycle through data preparation, system administration, reporting, and follow-up with leaders.
- Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
- Partner with HR and Finance to ensure headcount, organizational, benefits, and compensation data are accurate and aligned.
Requirements
- 2+ years of experience in HR operations, HR coordination, or a related role.
- Strong attention to detail and the ability to manage multiple requests without losing track of follow-up.
- Confidence working with HR systems and data; experience with Dayforce is strongly preferred.
- Strong Excel skills and an interest in using data to answer questions and solve problems.
- A proactive, process-minded approach: you notice when something is unclear or inefficient and take steps to improve it.
- The judgment to work autonomously, protect confidential information, and escalate sensitive or complex matters appropriately.
- Clear, helpful communication with employees, leaders, Finance, and external partners.
Skills
- Dayforce
- Excel
- HR systems
- Data analysis
- Reporting
- Process improvement
- Communication
Location
- New York, NY
Work Type
- Hybrid
- 3 days onsite
- 2 days remote
Experience Level
- 2+ years of experience
Salary/Compensations
- $70,000–$80,000 per year
Benefits
- 401(k) with Company Match
- Flexible Spending Account
- Health, Dental and Vision Insurance
- Company-Paid Life & AD&D Coverage
- Company-Paid Telehealth Program
- Supplemental Health Benefits
- Company-Paid Disability Insurance
- Pet Health Insurance & Wellness Plan
- Employee Assistance Program
- Paid Time Off and Personal Days
About the Company
- TileBar is a leading design resource dedicated to transforming spaces.
- Through tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most inspiring tile and stone shopping experience in the industry.
- Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
- We are seeking dedicated professionals who share our passion for design, innovation, and exceptional service.
Equal Opportunity
- At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion.
- We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.
- TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.