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About the Role
Under direction, oversees all activities of the On-Site Service Technicians, managing their time schedules and collection efficiency.
Responsibilities
- Selects, trains, manages and develops an effective and efficient Services staff
- Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
- Provides site supervision of On-Site Service Technicians at multiple locations
- Coordinates delivery and pick-up with MAE, outside vendors, and others as required
- Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
- Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
- Travels between customer facilities providing on-site placement and collection of waste containers for various WMHS programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested.
- May oversee outside vendor services
- Perform other duties and responsibilities, as assigned
Requirements
- High School Diploma or GED (accredited)
- 1-3 years of supervisory experience, preferably in a Health Care setting
- Valid Driver's License
- Must have, or be willing to obtain, a REAL ID or TSA-approved alternative for potential air travel or access to federal property.
Location
- On-site
Work Type
- On-site
Experience Level
- 1-3 years of supervisory experience
Education Level
- High School Diploma or GED (accredited)
Salary/Compensations
- Starting at $59,000 annually
Benefits
- Medical, dental, vision, life insurance, and short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation, holidays, and personal days
About the Company
- WM (formerly Waste Management) is North America's leading provider of comprehensive environmental solutions.
- Based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity.
- The company provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.
- WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas.
- Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe.
Equal Opportunity
- WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
- WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation.
- Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.